Finance & Billing Solutions Analyst — Remote

Brightspeed; Charlotte, Northern (NC, KY); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Brightspeed in Charlotte, NC seeks a Senior Business Analyst to bridge Finance and IT, translating objectives into measurable requirements and guiding end-to-end lifecycle across multiple systems. You will craft BRDs, process flows, and functional specs, ensuring alignment with SAP S/4HANA, BRIM, ARIBA and billing platforms, while driving process improvements and automation initiatives.

The role requires strong analytics, stakeholder management, and Agile experience, with a hybrid work model in

Qualifications

• Bachelor’s degree in Information Systems, Accounting, Finance, Business Administration, or related field.
• 5–10 years of experience as a Business Analyst, Systems Analyst, or similar role in a technology-enabled business environment.
• 5–10 years of experience supporting financial systems, billing platforms, or enterprise technology implementations.
• Experience leading business requirements, functional specifications, testing cycles, and release readiness across multiple systems.
• Experience working in Agile/Scrum delivery environments.

Responsibilities

• Partner with Finance leaders to understand business objectives and translate them into clear, measurable business and functional requirements.
• Lead the end-to-end requirements lifecycle, including stakeholder interviews, workshops, documentation, and validation across Finance, Billing, and Revenue functions.
• Develop and maintain business requirements documents, process flows, and functional specifications to support IT design and development.
• Ensure alignment between Finance business needs and enterprise platforms, including SAP S/4HANA, BRIM, ARIBA, RAR, billing systems, and analytics platforms.
• Identify process gaps and recommend automation, system enhancements, and workflow improvements to increase efficiency, accuracy, and control.
• Partner with Product Owners and Platform teams to translate requirements into user stories, acceptance criteria, and prioritized backlogs in Jira or similar tools.
• Participate in sprint planning, backlog grooming, testing cycles, and release readiness to ensure solutions are delivered on time and meet business expectations.
• Support development and testing teams by clarifying requirements, validating solutions, and assisting with defect triage and resolution.
• Serve as the primary Finance liaison for technology initiatives, ensuring transparency, alignment, and timely decision-making.
• Communicate project status, risks, dependencies, and outcomes to Finance and IT stakeholders through governance forums and project updates.
• Develop test scenarios and lead or support User Acceptance Testing (UAT) to validate solutions before deployment.
• Validate post-deployment results, ensuring adoption, performance, and business outcomes meet expectations.

Skills

Business Analysis

Stakeholder Mgmt

Agile / Waterfall

Jira / Confluence

Documentation

Process Improvement

SQL

Power BI

Looker

Education

Bachelor’s degree in Information Systems or related field

Tools

Jira

Confluence

Zephyr

QTest

Smartsheet

Job description

Brightspeed in Charlotte, NC seeks a Senior Business Analyst to bridge Finance and IT, translating objectives into measurable requirements and guiding end-to-end lifecycle across multiple systems. You will craft BRDs, process flows, and functional specs, ensuring alignment with SAP S/4HANA, BRIM, ARIBA and billing platforms, while driving process improvements and automation initiatives.

The role requires strong analytics, stakeholder management, and Agile experience, with a hybrid work model in