Final Mile Ops Analyst — Data-Driven Delivery Leader

Samsung SDS Co.; University Park (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with Company Match

Flexible Spending Accounts

Paid Time Off & Holidays

Family/Medical/Bereavement/Parental Leave

Life & Disability Insurance

Employee Discounts

Wellness Programs

Learning & Development

Service Awards

Subsidized Lunch Support

Job summary

A leading global technology company is seeking a Final Mile Site Operations Analyst to optimize last-mile delivery operations. The role requires a strategic thinker to monitor delivery KPIs, develop SOPs, and lead a high-performing team. With at least 5 years of logistics experience, candidates must possess strong analytical and problem-solving skills. This full-time position offers competitive benefits, and the work location is in University Park, IL. Join our team to drive customer satisfaction and operational excellence.

Qualifications

• 5+ years of experience in logistics or transportation focused on last-mile delivery.
• Proven experience managing delivery teams and optimizing operations.
• Ability to interpret data for driving improvements in delivery processes.

Responsibilities

• Monitor key performance indicators for delivery operations.
• Develop and implement standard operating procedures for efficiency.
• Conduct performance reviews and provide constructive feedback to teams.

Skills

Analytical skills

Leadership

Problem-solving

Customer service

Communication

Education

Bachelor’s degree in Logistics, Supply Chain Management or related field

High School Degree

Tools

Microsoft Office Suite

Transportation Management Systems

Route optimization software

Job description

A leading global technology company is seeking a Final Mile Site Operations Analyst to optimize last-mile delivery operations. The role requires a strategic thinker to monitor delivery KPIs, develop SOPs, and lead a high-performing team. With at least 5 years of logistics experience, candidates must possess strong analytical and problem-solving skills. This full-time position offers competitive benefits, and the work location is in University Park, IL. Join our team to drive customer satisfaction and operational excellence.