FIMS Systems & Process Lead

Fermi Research Alliance, LLC; Batavia (IL); On-site; USD 79,000 - 104,000; Full time

Job summary

Fermilab is seeking a FIMS Administrator who, under general supervision, supports business analysis, measurement and reporting, and continual improvement of a specified computing process. You will coordinate implementations with users and may oversee projects addressing business needs or systems issues.

This onsite role at Fermilab’s Batavia office requires planning, testing, and documenting IT processes, plus staying current with industry trends and best practices. Equal opportunity employer.

Qualifications

• High school diploma.
• 3+ years of experience in one or more functional areas to address business needs.
• Bachelor's degree in a field related to the functional area being assisted with 1+ years of experience preferred.

Responsibilities

• Analyzing and evaluating business requirements and, with minimal oversight, develops or improves upon specific existing IT processes to meet these requirements. Documents business rationale and alternatives considered.
• Planning, coordinating and leading projects when needed. Reviewing and prioritizing customer demands, and then communicating and coordinating approved priorities to customers and appropriate service providers.
• Executing existing business processes and process flows and identifies needed changes.
• Proposing and designing solutions to address short-term and long-term business needs.
• Coordinating and assisting in testing system changes and process improvements.
• Ensuring appropriate level of communication about IT service or process changes. May provide consultation about or deliver necessary trainings.
• Preparing operational and user documentation for systems implementations.
• Staying abreast of current business practices, emerging industry trends, and related technology.
• Performing other duties as assigned by supervisor.
• Abiding by and being responsible for performing all duties in accordance with all environmental, health and safety regulations and practices pertinent to this position

Skills

Communication

Customer service

Project coordination

Process improvement

Education

Bachelor's degree in related field

High school diploma

Tools

Service Management suite

Job description

Fermilab is seeking a FIMS Administrator who, under general supervision, supports business analysis, measurement and reporting, and continual improvement of a specified computing process. You will coordinate implementations with users and may oversee projects addressing business needs or systems issues.

This onsite role at Fermilab’s Batavia office requires planning, testing, and documenting IT processes, plus staying current with industry trends and best practices. Equal opportunity employer.