FIMS Administrator

Fermi National Accelerator Laboratory; City of Batavia (NY); On-site; USD 79,000 - 104,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Paid time off

Life insurance

Short and Long-term disability

Retirement benefits

Onsite day care

Job summary

Fermilab in Batavia, IL, is seeking a FIMS Administrator to analyze and improve IT processes, coordinate projects, and document business rationale. You’ll work with engineers and stakeholders to plan changes, test new solutions, and prepare user docs in a dynamic scientific environment.

The role requires a high school diploma with 3+ years in related areas, with a BA/BS preferred. Strong communication and service-management experience help you drive improvements and align priorities across teams.

Qualifications

• High school diploma 3+ years of experience in one or more functional areas to address business needs.
• Bachelor’s degree in a field related to the functional area being assisted with 1+ years of experience preferred.

Responsibilities

• Analyze and evaluate business requirements and, with minimal oversight, develops or improves upon specific existing IT processes to meet these requirements.
• Documents business rationale and alternatives considered.
• Planning, coordinating and leading projects when needed.
• Reviewing and prioritizing customer demands, and then communicating and coordinating approved priorities to customers and appropriate service providers.
• Executing existing business processes and process flows and identifies needed changes.
• Proposing and designing solutions to address short-term and long-term business needs.
• Coordinating and assisting in testing system changes and process improvements.
• Ensuring appropriate level of communication about IT service or process changes.
• May provide consultation about or deliver necessary trainings.
• Preparing operational and user documentation for systems implementations.

Skills

Communication skills

Customer service

Project coordination

Business analysis

Education

High school diploma

Bachelor’s degree

Tools

Service Management suite

Job description

The expected hiring range for this position is: $79,300.00-$104,400.00. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such the scope and responsibilities of the position, qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. This position is not eligible for relocation assistance, sponsorship assistance or referral bonus program.

About the Role:

Fermilab is seeking a FIMS Administrator who under general supervision, involved in all aspects of business analysis, measurement and reporting, and continual improvement of a specified computing process for a business practice or function. Proficient in at least one highly specialized functional discipline and interfaces with users to determine specific objectives. Prepares or interprets detailed flowcharts, diagrams, and specifications from which programs will be written. Coordinates implementation and process improvements with users. May oversee specific projects or programs to address business needs or systems issues.

What your day-to-day as a FIMS Administrator will look like:

• Analyzing and evaluating business requirements and, with minimal oversight, develops or improves upon specific existing IT processes to meet these requirements.
• Documents business rationale and alternatives considered.
• Planning, coordinating and leading projects when needed.
• Reviewing and prioritizing customer demands, and then communicating and coordinating approved priorities to customers and appropriate service providers.
• Executing existing business processes and process flows and identifies needed changes.
• Proposing and designing solutions to address short-term and long-term business needs.
• Coordinating and assisting in testing system changes and process improvements.
• Ensuring appropriate level of communication about IT service or process changes.
• May provide consultation about or deliver necessary trainings.
• Preparing operational and user documentation for systems implementations.
• Staying abreast of current business practices, emerging industry trends, and related technology.
• Performing other duties as assigned by supervisor.
• Abiding by and being responsible for performing all duties in accordance with all environmental, health and safety regulations and practices pertinent to this position

Essential Competencies and Attributes for Success:

• High school diploma 3+ years of experience in one or more functional areas to address business needs.
• Bachelor’s degree in a field related to the functional area being assisted with 1+ years of experience preferred.

Applicable Knowledge, Skills and Abilities Required:

• Ability to plan, schedule and direct skilled labor in the performance of project work.
• Proficiency in at least one Service Management suite.
• Excellent communication and customer service skills, as well as ability to work with professional engineers, architects, etc.

Work Arrangement:

Please note that the described work arrangement is subject to change based on business needs and is not guaranteed to be final.

Onsite: This is an onsite role, and the candidate must be able to work from our Batavia Office.

Benefits/Perks:

• Medical,
• Dental,
• Vision and Flexible Spending Accounts
• Paid time off
• Life insurance
• Short and Long-term disability insurance
• Retirement benefits
• Onsite day care

Why Fermilab:

Fermilab is America’s premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.

Pre-Employment Screening:

Drug-Free Workplace & Pre-Employment Screening

HSPD-12

In accordance with Homeland Security Presidential Directive 12 (HSPD-12) new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a federal background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.

Foreign Government Sponsored Activities

Fermilab employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. Such individuals will be asked to disclose any participation for review by Fermilab's Office of General Counsel.

REAL-ID Requirement for access to Fermilab Campus

Fermilab requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: https://get-connected.fnal.gov/wp-content/uploads/2021/09/REALID-Documents.pdf. If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview.

Equal Opportunity Statement

Fermilab is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Fermilab is the United States' premier particle physics laboratory. We work on the world's largest and most advanced particle accelerators and dig down to the tiniest building blocks of matter. We probe the farthest reaches of the universe, seeking out the nature of dark matter and dark energy. Fermilab's over 2,000 employees include scientists and engineers from all around the world and collaborators from more than 50 countries on physics experiments based in the United States and elsewhere. Our work experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, our people. To learn more about Fermilab's employee programs, visit our main Careers site.