FIMS Administrator: IT Process & Improvement Lead

Fermilab; Batavia (IL); On-site; USD 79,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Flexible

Paid time off

Life insurance

Short and Long-term disability

Retirement benefits

Onsite day care

Job summary

Fermilab is seeking a FIMS Administrator in Batavia, IL to support business analysis, measurement and reporting, and ongoing process improvements of a specific computing workflow. The role interfaces with users to determine objectives and prepares detailed diagrams and specifications for development.

You will lead projects, document rationale, coordinate tests, and ensure clear communication about IT changes.

Qualifications

• 3+ years of experience in one or more functional areas addressing business needs.
• Excellent communication and customer service skills.
• Proficiency with at least one Service Management suite.

Responsibilities

• Analyze and evaluate business requirements and improve IT processes.
• Plan, coordinate and lead projects when needed.
• Coordinate testing of system changes and process improvements.
• Prepare operational and user documentation for implementations.
• Stay abreast of industry trends and related technology.
• Ensure effective communication about IT service changes.

Skills

Business analysis experience

Communication skills

Service management

Education

High school diploma

Bachelor’s degree in a related field

Tools

Service Management suite

Job description

Fermilab is seeking a FIMS Administrator in Batavia, IL to support business analysis, measurement and reporting, and ongoing process improvements of a specific computing workflow. The role interfaces with users to determine objectives and prepares detailed diagrams and specifications for development.

You will lead projects, document rationale, coordinate tests, and ensure clear communication about IT changes.