File Processing Admin

Dry Force Corp.; Lenexa (KS); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Company-paid health insurance

100% life insurance

401(k) matching

PTO 10 days + floating holiday

Professional growth opportunities

Hybrid work after training

Job summary

Power Dry in Lenexa, KS seeks a File Processing Admin (Full-Time) to handle insurance estimates, document control, file processing, and billing support. You will work with technicians, project managers, and insurers to ensure accurate documentation and timely claim resolution while maintaining industry standards.

This entry-level role requires Xactimate experience, strong attention to detail, and proficient Excel skills.

Qualifications

• Xactimate experience or similar software for estimating required.
• Strong attention to detail with excellent organizational and analytical skills.
• Proficient with Excel, document management, and basic office software.
• Strong written and verbal communication; ability to prioritize in a fast-paced environment.

Responsibilities

• Prepare detailed job estimates using Xactimate per insurance industry standards.
• Collaborate with project managers and technicians to gather scope details and ensure accuracy.
• Submit estimates timely and follow up on approvals or revisions; support claim negotiations as needed.
• Create and manage digital job files from intake to closeout; maintain billing notes and records.

Skills

Xactimate experience

Attention to detail

Microsoft Excel

Communication skills

Time management

Independent worker

Tools

DASH

Job-Dox

CRM systems

Job description

File Processing Admin (Full-Time) - Power Dry | Lenexa, KS

For over 37 years, Power Dry has been the trusted leader in water damage restoration throughout the Kansas City metro area. Our team is committed to delivering fast, reliable, and high-quality service to residential and commercial customers experiencing water emergencies. We transform disruption into peace of mind-and we do it with integrity, speed, and precision. We are seeking a File Processing Admin to join our administrative operations in Lenexa, KS. This is a critical position that ensures the accuracy and professionalism of our billing processes, supports internal teams, and facilitates timely claim resolution with insurance partners.

Position Overview

As a File Processing Admin, you will manage insurance estimate creation, document control, file processing, and general administrative support. You will work cross-functionally with technicians, project managers, and external stakeholders to ensure all documentation and billing aligns with industry standards and insurance guidelines. This position is a full-time entry level position with flexible hours Monday through Friday and the potential for hybrid remote work after successful completion of training.

Key Responsibilities

Insurance Estimating & Billing

• Prepare detailed and accurate job estimates using Xactimate software in accordance with insurance industry standards
• Collaborate with project managers and field technicians to gather scope-specific details
• Ensure estimates are submitted timely and follow up on pending approvals or revisions
• Support claim negotiations with insurance adjusters as needed

Administrative File Management

• Create, organize, and maintain digital job files from intake to closeout
• Ensure all customer documentation, contracts, and photos are uploaded and accurately recorded
• Track job progress and follow up on outstanding paperwork or data
• Maintain internal databases and logs with up-to-date status and billing notes

Customer & Vendor Coordination

• Respond professionally to incoming calls and emails, collecting detailed customer information
• Communicate with insurance companies and third-party administrators (TPAs) regarding estimate status and documentation
• Assist customers with billing-related questions and ensure a positive service experience

General Office Support

• Perform administrative tasks including data entry, document formatting, reporting, and cross-team support
• Assist in refining internal billing workflows and administrative systems to improve efficiency
• Provide backup support to other office roles as needed during peak demand

Qualifications

Required

• Xactimate experience or similar software for building estimates REQUIRED
• High attention to detail with strong organizational and analytical skills
• Proficient with Microsoft Excel, document management, and basic office software
• Strong written and verbal communication skillsAbility to prioritize multiple tasks in a fast-paced environment
• Self-starter with the ability to work independently and meet deadlines

Preferred

• Previous administrative experience in the insurance or emergency restoration industry
• Familiarity with CRM systems or job-tracking platforms (e.g., DASH, Job-Dox, etc.)
• Working knowledge of insurance claim processes and documentation standards

Compensation & Benefits

• Starting Pay: $18.00/hour + performance-based bonus potential
• Health Insurance: Company-paid (Employee) insurance with buy up options available.
• Life Insurance: 100% company-paid coverage
• 401(k): Employer matching available
• Paid Time Off: 10 PTO days + 1 floating holiday annually
• Professional Growth: Advancement opportunities in a fast-growing company
• Work Environment: Beautiful, modern office with positive and supportive culture
• Remote Flexibility: Hybrid work option available after training and trial period

Additional Requirements

• Successful completion of background check and drug screening
• Full-time availability: Monday-Friday, 40 hours/week
• Must be authorized to work in the United States

About Power Dry

Power Dry is locally owned and operated in Lenexa, Kansas. We are a trusted name in the Kansas City water damage mitigation and restoration. Our mission is to serve our community with urgency, empathy, and excellence. If you’re looking for a company where your skills are valued, your growth is supported, and your work truly matters-join us. Learn more: www.powerdrykc.com

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