Field Wheelchair Service Technician

Numotion

Woodbridge (VA)

On-site

USD 42,000 - 65,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

401(k) with company match

Disability insurance

Life insurance

Training programs

Job summary

Numotion, the leader in complex rehabilitation technology, seeks a Service Technician to repair and service manual and powered wheelchairs and related medical equipment. You will diagnose issues, perform field and shop repairs, and educate customers on safety and proper use.

The role requires mechanical experience, tool proficiency, and a valid driver’s license, with travel to various locations. Numotion offers competitive benefits including health insurance, retirement plans, and ongoing

Qualifications

Education: High School diploma or GED required or minimum one year of related experience.
Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
Technical Skills: Proficiency with hand and power tools for equipment repair.
Computer Skills: Basic knowledge of Word Processing, Email, and Internet for completing documentation and communication.
Problem-Solving: Ability to quickly assess situations and make sound decisions to resolve equipment issues.
Driving: Valid State Driver’s License with a satisfactory driving record, as this role may involve traveling to various locations.

Responsibilities

Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.