Field Vehicle Inspector & Condition Reports

Colonial Group; Surprise (AZ); Presencial; USD 21 000 - 34 000; Tempo integral

Resumo da oferta

ACV Auctions is seeking an enthusiastic Inspector to join our growing team in the United States. Inspectors act as the face of ACV Auctions, inspecting vehicles at dealerships, auctions, and off-lease sites, detecting damage and mechanical issues, and communicating findings clearly to clients.

In this role you will travel to locations, capture detailed photos, and prepare condition reports with repair/replacement estimates. Strong communication and independent work skills are essential.

Qualificações

• 1 year experience in the automobile field with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods
• Problem solving aptitude
• Proven ability to work independently with minimal supervision
• Excellent communicator with the ability to understand customer needs
• Valid driver’s license
• Knowledge of system capabilities and relevant software/web-based applications
• Ability to perform manual labor such as standing, lifting up to 25 lbs, bending, squatting
• Ability to drive a manual and automatic transmission
• Excellent vision to identify small defects around vehicles

Responsabilidades

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner with a Territory Manager and a team of Inspectors to conduct vehicle inspections at dealerships, auctions, and off-lease.
• Prepare and submit a report of vehicle condition and related cost estimates.
• Help sales team upsell or cross-sell services and products.
• Interface with dealers to develop client satisfaction and relationships.
• Travel to and from dealerships and homes to inspect and write condition reports.
• Take multiple photos and upload them to the image server using the company smartphone.
• List inspected wholesale vehicles for bidding and purchasing on ACV Auctions platform.
• Sign up independent dealerships as buyers for the platform.
• Perform additional duties as assigned.

Conhecimentos

Auto knowledge

English proficiency

Outdoor work

Problem solving

Independent working

Communication skills

Driver's license

Tech savvy

Physical stamina

Manual transmission

Attention to detail

Descrição da oferta de emprego

ACV Auctions is seeking an enthusiastic Inspector to join our growing team in the United States. Inspectors act as the face of ACV Auctions, inspecting vehicles at dealerships, auctions, and off-lease sites, detecting damage and mechanical issues, and communicating findings clearly to clients.

In this role you will travel to locations, capture detailed photos, and prepare condition reports with repair/replacement estimates. Strong communication and independent work skills are essential.