Field Vehicle Condition Inspector & Reports Specialist

Colonial Group; Bourne (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of our company, looking for damage and mechanical issues and explaining findings to clients in clear terms.

Travel to dealerships, auctions and off-lease lots to inspect and document condition, upload photos, and list vehicles on our platform for bidding. A strong eye for detail and good communication are essential.

Qualifications

• 1 year experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven ability to work independently with minimal supervision while collaborating in a team.

Responsibilities

• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and mechanical problems.
• Prepare and submit a report of vehicle condition and cost estimates.
• Take multiple photos and upload them to the image server using company devices.
• List inspected wholesale vehicles on ACV Auctions platform for bidding and selling.
• Develop client relationships with dealers to ensure satisfaction and repeat business.

Skills

Automotive knowledge

Customer service

Communication

Attention to detail

Problem solving

Independent work

Team collaboration

Driving

Job description

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of our company, looking for damage and mechanical issues and explaining findings to clients in clear terms.

Travel to dealerships, auctions and off-lease lots to inspect and document condition, upload photos, and list vehicles on our platform for bidding. A strong eye for detail and good communication are essential.