Field-Travel Provider Relations Lead for Adoption & Growth

Cadence; Chicago (IL); Remote; USD 165,000 - 180,000; Full time

Benefits offered by this job

Fully remote

Competitive pay & equity

Comprehensive health coverage: Medical

Paid time off

401k plan + matching

Paid parental leave

Job summary

Cadence is a clinical AI company transforming chronic disease care. We are hiring a Provider Relationship Manager to own provider-facing relationships for Cadence's clinical programs and ensure seamless integration into workflows.

This field-based role requires national travel two to three nights per week, with on-site meetings, adoption driving, and direct engagement with clinicians and administrators across health system partners.

Qualifications

• 3+ years of experience in account management, project leadership, or healthcare customer service.
• Bachelor's degree in healthcare, business, communications, or a related field.
• Demonstrated ability to build credible relationships with clinical and administrative audiences and manage multiple stakeholder relationships.
• Track record of exceeding performance targets in field-based environments where outcomes are owned end-to-end.
• Comfort operating independently in a high-travel role; must reside within commutable range of a major airport.
• Ability to travel regularly for work, including by car; must have a valid driver's license and reliable personal vehicle for local travel.
• Proficiency with Google Workspace and web-based collaboration tools, with strong analytical skills and a data-driven approach to influencing provider engagement and outcomes.
• Fluency with AI productivity tools and comfort applying them to workflows, reporting, and documentation.

Responsibilities

• Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities to provider workflows and driving adoption from launch to steady-state.
• Build and maintain trusted relationships with physicians, care teams, and clinic administrators across health system partners; serve as escalation path.
• Monitor provider engagement metrics and adoption data; present performance reports at touchpoints and drive behavior change to improve outcomes.
• Identify and develop expansion opportunities within existing partner organizations to surface new patient populations and conditions.
• Partner with Partnerships to develop repeatable processes that scale Cadence across health system relationships.
• Collaborate with Product and Care Delivery teams to channel provider feedback into platform improvements.
• Navigate complex clinical environments with autonomy, diagnosing workflow gaps, escalating where appropriate, and driving cross-partner resolutions.

Skills

Relationship building

Analytical skills

Data-driven approach

Google Workspace

AI productivity tools

Education

Bachelor's degree in healthcare, business, communications, or related field

Tools

Google Workspace

Notion AI

Gemini

Job description

Cadence is a clinical AI company transforming chronic disease care. We are hiring a Provider Relationship Manager to own provider-facing relationships for Cadence's clinical programs and ensure seamless integration into workflows.

This field-based role requires national travel two to three nights per week, with on-site meetings, adoption driving, and direct engagement with clinicians and administrators across health system partners.