Field Training Specialist - Travel & Customer Onboarding

The Reynolds and Reynolds Company; Houston (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

The Reynolds and Reynolds Company is seeking a Training Specialist to help customers transition to our software and deliver hands-on training and support throughout the conversion process.

You will travel approximately 80% of the time to install and customize the system at dealerships, presenting to management and training staff. When not traveling, you will support existing customers from your home office and prepare for upcoming trips.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to travel 80% of the time.
• Outgoing, friendly personality.
• Strong written and verbal communication skills.
• Must have reliable transportation and a valid driver’s license with clean record.

Responsibilities

• Travel 80% to install and customize software at dealerships.
• Meet with dealership management to assess needs and customize the system.
• Train key dealership personnel on system use.
• Support customers from home office when not traveling.
• Follow up with recently installed customers.

Skills

Communication skills

Travel readiness

Customer training

Education

Bachelor's degree or equivalent experience

Job description

The Reynolds and Reynolds Company is seeking a Training Specialist to help customers transition to our software and deliver hands-on training and support throughout the conversion process.

You will travel approximately 80% of the time to install and customize the system at dealerships, presenting to management and training staff. When not traveling, you will support existing customers from your home office and prepare for upcoming trips.