Field Trainer- Round Table Pizza

FAT Brands Inc; Los Angeles (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

FAT Brands Inc. is seeking a Training Coordinator to support New Restaurant Openings and ongoing franchise training across RTP concepts. You will work with the Sr.

Field Training Manager and cross-functional teams to implement standards and programs for all RTP restaurants. Responsibilities include coordinating training, certifying trainers and franchisees, and maintaining training material. Requires a Bachelor’s Degree, ServSafe, and ability to travel weekly within CA.

Qualifications

• Bachelor’s Degree required.
• 1+ year of lead training experience.
• Resides in Southern California.
• Excellent written and oral communication skills.
• Demonstrated ability to make presentations to groups at all levels.
• ServSafe certification required.
• Ability to travel weekly (over 90%). May reside anywhere in CA.

Responsibilities

• Supports NSOs (New Restaurant Openings) throughout the year.
• Coordinate training and education programs for franchisees, managers and staff.
• Maintain current knowledge of training methods and incorporate them into programs.
• Coach trainees in all areas of RTP operations and standards.
• Facilitate Train the Trainer sessions as needed.
• Act as corporate training liaison and report needs to the team.
• Certify franchisees, training managers, and trainers used by corporate.
• Revitalize and support existing Franchise locations and brand standards.
• Build programs and schedules training classes.
• Ensure training materials and e-learning are current and effective.

Skills

Training leadership

Communication skills

Cross-functional collaboration

Presentation skills

Problem-solving

Education

Bachelor’s Degree

ServSafe Certified

Tools

Database software

Internet software

Inventory software

Order processing systems

Spreadsheet software

Job description

Description

FAT Brands Inc is a leading global franchising company that develops and grows fast casual, quick-service, and casual dining concepts around the world — a portfolio of 11 brands, including Round Table Pizza®, Fatburger, Marble Slab Creamery, Johnny Rockets, Fazoli’s, Great American Cookies, Buffalo’s Cafe & Express, Hurricane Grill & Wings, Native Grill & Wings, Pretzelmaker, and Ponderosa and Bonanza Steakhouses, spanning more than 1,700 units worldwide

Essential Duties and Responsibilities

• Supports NSOs (New Restaurant Openings) throughout the year.
• Works closely with and under The RTP Sr. Field Training Manager
• Works closely with other Field team members (including Field Training Support Specialist), FBCs (Franchise Business Consultants) and others
• Coordinates and implements training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies for all RTP restaurants.
• Maintains current knowledge of new training methods and techniques and incorporates them into the RTP Brands Training Program.
• Reviews field information while remaining current on all company programs/products to support franchisees.
• Completes training records for each training session using approved forms and submits training records to Director of Training & Operations Services.
• Coach trainees in all areas of RTP operations.
• Facilitates Train the Trainer sessions as needed.
• Acts as corporate training liaison in the field, reporting training needs and issues to the corporate team as required.
• Responsible for certification of franchisees, franchisee training managers, and trainers used by corporate.
• Revitalizes and supports existing Franchise locations as needed, training and strengthening Brand Standards
• Helps build programs and schedules training classes.
• Ensures that training materials, including job aids, training programs, and e-learning are current, accurate, and effective.

Requirements

• Bachelor’s Degree
• 1+ years of experience in a lead training position
• Resides in Southern California
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Excellent presentation skills
• Ability to work cross-functionally on projects within all levels of the organization
• Strong organizational, problem-solving, and analytical skills
• Flexible and able to deal with frequent changes, delays, or unexpected events
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before franchise owners, upper-level management, or employees of the restaurant
• Ability to apply concepts of basic math and algebra.
• Ability to solve practical problems and provide feedback to trainees
• Knowledge of database software, Internet software, Inventory software, order processing systems, and spreadsheet software
• Servsafe Certified
• Must be able to travel weekly (over 90%). May reside anywhere in CA.