FIELD TRAINER

groupeseb; California (MO); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Company-paid life insurance

12 paid holidays

Employee discounts

Work-life balance culture

Job summary

Groupe SEB North America seeks a Field Trainer to develop curriculum and deliver training to third‑party service technicians, customers and internal staff. You will travel to service company locations, SEB offices and online sessions to improve trust and satisfaction with the service network.

The ideal candidate will have 3+ years of training experience with industrial or commercial equipment, strong adult-learning skills, and the ability to read schematics and hydraulic diagrams.

Qualifications

• Associate degree or technical school graduate preferred.
• Valid driver’s license required.
• 3+ years of proven ability to train service technicians and vendors.
• Experience with commercial beverage equipment is a plus.

Responsibilities

• Prepares and conducts technical training classes for field technicians, customers and staff.
• Create and maintain training materials for equipment; coordinate with other departments.
• Use effective presentation and adult learning techniques in trainings.
• Ensure resources are available for all sessions and track training metrics.

Skills

Adult learning

Mechanical aptitude

Electrical aptitude

Safety procedures

Schematic reading

Education

Associate degree or technical school graduate

Job description

A Place Where People Matter.

Start your career journey with SEB Professional! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Primary Purpose:

Under the direction of the Manager of Service Training and Technical Support the Field Trainer will be responsible for developing curriculum and delivering training classes to third-party service technicians, customers, and internal employees. The ideal candidate will have the ability to identity areas of opportunity, to deliver solutions and to improve trust and satisfaction with our service network and customers. Training locations are always changing as we travel to the service company branches, SEB Professional offices and online via Microsoft Teams.

What You’ll Do:

• Prepares and conducts technical training classes for field technicians both in classroom with hands-on practice and on the job training in the field.
• Creation and maintenance of training materials for all equipment. Partner with other departments, as necessary.
• Utilize effective presentation skills including creative training techniques and adult learning techniques
• Utilize effective presentation skills including creative training techniques and adult learning techniques
• Ensure tools, books and other necessary resources are available for all sessions.
• Assist with administration of: maintaining, tracking the following: training schedules, machine inventory for training, training skills matrix and certifications for service vendor network

What You’ll Need:

• Education: Associate degree or technical school graduate preferred. Valid driver licenses.
• Experience: 3+ years of proven ability to successfully train new service technicians and vendors with industrial equipment/ commercial equipment. Preferred experience training with commercial hot and cold beverage machines.
• Key Skil: Skilled in adult learning methods, Strong mechanical, electrical and technical aptitude. Strong knowledge of safety procedures related to equipment. Ability to read and interpret electrical/electronic schematics and hydraulic diagrams
• Traits: Strong Communication (writing and speaking), Ability to adapt to change environments/audiences and topics, Active listening and Public speaking.

Physical Requirements:

• Sitting or standing at a desk while using the phone and computer
• Standing and presenting training material in front of class.
• Occasionally lifting of up to 75 pounds.
• Visually distinguish all colors

What We Offer:

• Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution
• 401(k) Retirement Plan with company match to help you plan
• Company‑Paid Life Insurance for added peace of mind
• 12 Paid Holidays to recharge and spend time with what matters most
• Additional Voluntary Benefits and Employee Discount Programs
• A Positive, Inclusive Work Culture that genuinely values work‑life balance

Salary Range: 75,000 - 85,000

Overview:

• Type of employment: Full time – Exempt
• Workplace type:
  • Remote, (Training Facility Montebello, CA and Fort Lauderdale, FL and or off-site technical classroom environment.)
  • Field, working in vendor and field facilities including convenience stores, quick serve restaurants, restaurants and hotels.
  • Travel: up to 75%.

If you’re looking for an opportunity to make an impact, grow your career, and be part of a dynamic, collaborative team, SEB Professional North America is the place for you.

SEB PRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. For more information, please see “Know Your Rights: Workplace Discrimination is Illegal” Poster.

• If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail]
• Groupe SEB invites any applicant and/or employee to review the Company’s written Affintive Action Plan. This plan is available for inspection upon request by contacting [e-mail]