FIELD TRAINER

Groupe SEB; Irvine (CA); Hybrid; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Life Insurance

Paid holidays

Employee discounts

Inclusive work culture

Job summary

Groupe SEB is seeking a Field Trainer to develop curriculum and deliver training to third-party service technicians, customers, and internal staff. The role involves traveling to service company branches, SEB Professional offices, and online sessions via Teams.

You will create and maintain training materials, employ adult-learning techniques, and collaborate with other departments to improve the service network and customer satisfaction.

Qualifications

• 3+ years of proven ability to train service technicians and vendors
• Experience with industrial or commercial equipment (coffee equipment preferred)
• Strong knowledge of adult learning methods and safety procedures
• Ability to read electrical/electronic schematics and hydraulic diagrams

Responsibilities

• Prepares and conducts technical training classes for field technicians
• Creates and maintains training materials for all equipment
• Utilizes adult learning techniques and engaging presentation methods
• Ensure tools, books and other resources are available for sessions
• Assist with administration of training schedules and vendor certifications

Skills

Adult learning

Mechanical aptitude

Electrical aptitude

Technical aptitude

Safety procedures

Schematic reading

Education

Associate degree or technical schooling

Job description

• Job Type : Permanent contract | Full-time
• City : Irvine, CA
• Minimum annual compensation : 85000
• Maximum annual compensation : 85000

Close to you anywhere in the World

Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second.

We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best.

A Place Where People Matter.

Start your career journey with SEB Professional! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Primary Purpose:

Under the direction of the Manager of Service Training and Technical Support the Field Trainer will be responsible for developing curriculum and delivering training classes to third-party service technicians, customers, and internal employees. The ideal candidate will have the ability to identity areas of opportunity, to deliver solutions and to improve trust and satisfaction with our service network and customers. Training locations are always changing as we travel to the service company branches, SEB Professional offices and online via Microsoft Teams.

What You’ll Do:

• Prepares and conducts technical training classes for field technicians both in classroom with hands‑on practice and on the job training in the field.
• Creation and maintenance of training materials for all equipment. Partner with other departments, as necessary.
• Utilize effective presentation skills including creative training techniques and adult learning techniques
• Utilize effective presentation skills including creative training techniques and adult learning techniques
• Ensure tools, books and other necessary resources are available for all sessions.
• Assist with administration of: maintaining, tracking the following: training schedules, machine inventory for training, training skills matrix and certifications for service vendor network

What You’ll Need:

• Education: Associate degree or technical school graduate preferred. Valid driver licenses.
• Experience: 3+ years of proven ability to successfully train new service technicians and vendors with industrial equipment/ commercial equipment. Preferred experience training with commercial hot and cold beverage machines.
• Key Skil: Skilled in adult learning methods, Strong mechanical, electrical and technical aptitude. Strong knowledge of safety procedures related to equipment. Ability to read and interpret electrical/electronic schematics and hydraulic diagrams

Traits: Strong Communication (writing and speaking), Ability to adapt to change environments/audiences and topics, Active listening and Public speaking.

Physical Requirements:

• Sitting or standing at a desk while using the phone and computer
• Standing and presenting training material in front of class.
• Occasionally lifting of up to 75 pounds.
• Visually distinguish all colors

What We Offer:

• Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution
• 401(k) Retirement Plan with company match to help you plan
• Company‑Paid Life Insurance for added peace of mind
• 12 Paid Holidays to recharge and spend time with what matters most
• Additional Voluntary Benefits and Employee Discount Programs
• A Positive, Inclusive Work Culture that genuinely values work‑life balance

Salary Range: 75,000 - 85,000

Overview:

• Type of employment: Full time – Exempt
• Workplace type:
  • Remote, (Training Facility Montebello, CA and Fort Lauderdale, FL and or off-site technical classroom environment.)
  • Field, working in vendor and field facilities including convenience stores, quick serve restaurants, restaurants and hotels.
  • Travel: up to 75%.

SEB PRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. For more information, please see “Know Your Rights: Workplace Discrimination is Illegal” Poster

• If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail]
• Groupe SEB invites any applicant and/or employee to review the Company’s written Aff