Field Telematics Installations Engineer

Gomotive; Illinois, United States, Northern America, Americas; Hybride; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental & Vision insurance

Paid time off

Short/Long term disability

401k retirement

Résumé du poste

Motive is seeking an Installation Specialist to install, maintain, and repair Telematics devices in customer vehicles. You will lead on-site deployments, train customers, and collaborate with field engineers to drive improvements. This role requires extensive hands-on work and frequent travel.

The position emphasizes quality checks, documentation, and proactive problem solving, with opportunities to influence product enhancements through field feedback.

Qualifications

• High school diploma or equivalent.
• Extensive experience in technical equipment installation, service and repair, esp. automotive or related industries.
• Knowledge of vehicle wiring and electrical systems; able to read wiring diagrams.
• Valid driver’s license with clean record.
• Lift up to 50 lbs; perform physical tasks.
• Experience installing IoT devices at scale in automotive contexts.
• Strong technical background to manage complex installations and troubleshooting.
• Excellent communication to train customers and collaborate with teams.
• Willingness to travel 50–75% of the time.

Responsabilités

• Install Motive’s product suite (gateways, AI cameras, accessories) across vehicles and assets.
• Lead on-site customer training and support pilots; manage RMAs and deployments.
• Perform on-site quality checks and audit documentation for best practices.
• Collaborate with Field Engineering to inform product improvements.
• Create custom installation guides for specialty configurations.
• Provide remote assistance to third‑party installers for questions or issues.
• Review and resolve escalated technical issues with stakeholders.

Connaissances

Technical installation

Vehicle wiring

Auditory/visual troubleshooting

Customer training

Physical stamina

Travel readiness

Formation

High school diploma or equivalent

Outils

IoT devices

Automotive electronics

Description du poste

Motive is seeking an Installation Specialist to install, maintain, and repair Telematics devices in customer vehicles. You will lead on-site deployments, train customers, and collaborate with field engineers to drive improvements. This role requires extensive hands-on work and frequent travel.

The position emphasizes quality checks, documentation, and proactive problem solving, with opportunities to influence product enhancements through field feedback.