Field Telecommunications Technician

SONIFI Health Incorporated; Oregon (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits as a Field Telecommunications Technician in a dynamic technical organization. This role is perfect for someone passionate about delivering exceptional customer experiences while resolving technical issues on-site. You will be equipped with a company vehicle, tools, and a laptop to assist you in providing top-notch support in various customer environments. Enjoy a competitive pay range, flexible work conditions, and a comprehensive benefits package that includes health, dental, vision, and life insurance. Join a forward-thinking company that values diversity and is committed to making a difference in people's lives through technology and service.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid Time Off

Company-paid Holidays

Qualifications

• Technical degree or high school diploma with relevant experience required.
• Experience in High-Speed Internet, Satellite TV, or Networking preferred.

Responsibilities

• Support customers in your region, resolving technical issues.
• Communicate professionally with hospitality staff and healthcare customers.

Skills

Customer Experience

Communication Skills

Problem Solving

Technical Troubleshooting

Flexibility

Education

Technical Degree

High School Diploma or GED

Tools

Company Vehicle

Laptop

Cell Phone

Job description

We are looking for a Field Telecommunications Technician in the Philadelphia, PA area who has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products. Are you ready to be the face of an exciting technical organization? Pay range based upon experience between $21 - $34 per hour.

No desk here! Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support.

CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our organization, we are looking for someone who is passionate about the customer and strives to provide a great customer experience. We need someone who can communicate thoughtfully and professionally with the staff at our hospitality customers; and understand and respect the boundaries, protocols, and empathy needed in our healthcare customer environments.

EDUCATION & TECHNICAL EXPERTISE: In addition to your passion for solving problems, a technical degree plus ONE year of related experience in any of the following areas -OR- High School Diploma or GED plus THREE years’ work experience. Looking for experience in any of the following areas: High-Speed Internet, Satellite TV, Digital TV, Telecom, CATV, MATV, Head-end, RF, Networking and/or Computer Troubleshooting.

OTHER REQUIREMENTS: To drive that company vehicle, you will need a valid driver’s license and safe driving habits. While you work in your assigned region where you live, there is occasional travel outside of your area; as well as on-call and occasional overtime and weekend work to accommodate service level agreements. Our customers have changing priorities and requests, so we need for you to be flexible and adapt to these changes.

SONIFI’s team is changing people's lives through memorable guest experiences - all delivered through an integrated technology and service platform. We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and Amazon. SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations, along with unparalleled nationwide technical support and professional services.

Together, we can build your future! We offer a competitive salary and a great benefits package, which includes Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off and a variety of additional benefits!

Generally starting at $21 - $34 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.

SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

If you require assistance in filling out our online application due to a disability, please contact Human Resources at 605-988-1000.