Field Technology Support Specialist

Allan Myers; Fair Lakes (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Allan Myers is looking for a Field Technology Support Analyst to provide technical support for business applications and mobile tools used by operations teams. You will ensure users can effectively utilize critical systems for time entry, equipment tracking, and other workflows.

The ideal candidate has a bachelor's degree in a related field and 2-3 years of IT support experience. This position involves user training, troubleshooting, and collaboration with teams to enhance operational efficiency.

Qualifications

• 2-3 years of experience supporting business systems, enterprise applications, or IT support.
• Certifications in IT service management or Microsoft platforms preferred.

Responsibilities

• Provide daily technical support for field-facing business applications.
• Resolve field technology and application-related issues promptly.
• Train users on applications and develop documentation.

Skills

Technical Proficiency

Problem Solving

Communication

Interpersonal Skills

Education

Bachelor's degree in Business, IT, Computer Science, Engineering, or Finance

Tools

Microsoft productivity suites

Job description

Allan Myers is looking for a Field Technology Support Analyst to provide technical support for business applications and mobile tools used by operations teams. You will ensure users can effectively utilize critical systems for time entry, equipment tracking, and other workflows.

The ideal candidate has a bachelor's degree in a related field and 2-3 years of IT support experience. This position involves user training, troubleshooting, and collaboration with teams to enhance operational efficiency.