Field Technician: Smart Home & Network Installations

Midco; West Fargo (ND); On-site; USD 40,000 - 60,000; Full time

Job summary

Midco is seeking a Field Technician to install, maintain, and troubleshoot services that ensure optimal performance and customer satisfaction. The role involves conducting technical assessments, managing service installations, and repairing network issues. Successful candidates will have a high school diploma, a valid driver's license, and a commitment to customer service. This position requires physical ability to handle heavy loads and work in outdoor conditions, providing challenging yet rewarding experiences to help customers receive the best service possible.

Qualifications

• High School diploma or equivalent (GED).
• Must possess and maintain a valid driver's license with a clean record.
• Ability to adapt to changing circumstances and remain flexible.

Responsibilities

• Conduct technical assessments for service feasibility.
• Perform installation tasks for voice, video, and data.
• Troubleshoot and repair services to enhance customer satisfaction.
• Log all required information on work orders and surveys.

Skills

Customer service

Technical troubleshooting

Ladder safety

Education

High School diploma or equivalent (GED)

Job description

Midco is seeking a Field Technician to install, maintain, and troubleshoot services that ensure optimal performance and customer satisfaction. The role involves conducting technical assessments, managing service installations, and repairing network issues. Successful candidates will have a high school diploma, a valid driver's license, and a commitment to customer service. This position requires physical ability to handle heavy loads and work in outdoor conditions, providing challenging yet rewarding experiences to help customers receive the best service possible.