Field Technician: Install, Troubleshoot & On-Call Support

Midco; Saint Cloud (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Midco is looking for a Field Technician in St. Cloud, MN, responsible for installing, maintaining, and troubleshooting services for optimal customer satisfaction. Key duties include conducting technical evaluations, managing installations, and delivering high-quality customer experiences while adhering to safety and privacy guidelines. Candidates must have a high school diploma and a valid driver's license, and will need to complete specific training within the first 90 days. A strong customer service background is preferred.

Qualifications

• Valid driver's license with a clean driving record required.
• Must complete Midco First Time Right (FTR) certification within 90 days of hire.

Responsibilities

• Conduct technical evaluations for service feasibility.
• Perform installation and service changes in customer homes and businesses.
• Troubleshoot and repair services, ensuring optimal signal quality.
• Act as liaison between Field Operations and Business Services.

Skills

Problem-solving

Customer service

Technical assessments

Installation and maintenance

Education

High School diploma or equivalent (GED)

Tools

Bucket trucks

Ladders

Job description

Midco is looking for a Field Technician in St. Cloud, MN, responsible for installing, maintaining, and troubleshooting services for optimal customer satisfaction. Key duties include conducting technical evaluations, managing installations, and delivering high-quality customer experiences while adhering to safety and privacy guidelines. Candidates must have a high school diploma and a valid driver's license, and will need to complete specific training within the first 90 days. A strong customer service background is preferred.