Field Technician: Laptop & Desktop Repair Pro

TekWissen ®; Lansing (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

TekWissen Group is seeking a client Field/Computer Technician to join our IT services team in the metro area. You will repair laptops and desktops, replace components, and handle basic PC peripherals on-site.

Travel is required within the metro area; reliable transportation is essential. You will close tickets in the client Call Management system and support government, financial services, and commercial clients with secure hardware fixes.

Qualifications

• 1+ years hands-on break-fix experience with laptops and desktops.
• Basic knowledge of hardware and software; Microsoft applications basics.
• Reliable transportation for metro-area service.
• Ability to resolve simple problems as directed.
• Governmental clearance may be required.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace hard drives, motherboards, and keyboards as needed.
• Perform whole unit swaps and peripherals as required.
• Close service tickets in the client Call Management system.
• Maintain reliable transportation to service area.

Skills

Laptop repair

Desktop repair

Hardware knowledge

Microsoft applications

Field service experience

Job description

TekWissen Group is seeking a client Field/Computer Technician to join our IT services team in the metro area. You will repair laptops and desktops, replace components, and handle basic PC peripherals on-site.

Travel is required within the metro area; reliable transportation is essential. You will close tickets in the client Call Management system and support government, financial services, and commercial clients with secure hardware fixes.