Field Laptop & PC Technician (On‑Site)

TekWissen ®; Madison (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

TekWissen Group is seeking a Client Field/Computer Technician to repair laptops and desktops in the metro area. Responsibilities include replacing hard drives, motherboards, keyboards, and peripherals, with field service duties across the metro and surrounding regions.

Reliable transportation is required to service clients. Candidates should have 1+ years of hands-on break-fix experience, basic Microsoft knowledge, and the ability to resolve simple issues as directed.

Qualifications

• 1+ years hands-on experience with laptop and desktop break-fix.
• Hardware/building knowledge and basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace hard drives, motherboards, keyboards; other components as needed.
• Perform whole unit swaps, repairs or replacements of PC peripherals.
• Maintain reliable transportation to service metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system.

Skills

Laptop/desktop repair

Hardware troubleshooting

Customer service

Independent work

Tools

Ticketing system

Job description

TekWissen Group is seeking a Client Field/Computer Technician to repair laptops and desktops in the metro area. Responsibilities include replacing hard drives, motherboards, keyboards, and peripherals, with field service duties across the metro and surrounding regions.

Reliable transportation is required to service clients. Candidates should have 1+ years of hands-on break-fix experience, basic Microsoft knowledge, and the ability to resolve simple issues as directed.