Field Technician I — Network Infrastructure (DC)

Lumen Technologies, Inc.; Washington (District of Columbia); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Lumen Technologies, Inc. in Washington, DC invites applications for a Field Technician I. The role focuses on asset management, receiving and delivering materials, and supporting the installation and testing of fiber, Ethernet, and IP network services.

Responsibilities include troubleshooting network equipment, updating trouble tickets, and learning provisioning and reporting systems. The position requires 1+ years in related work and the ability to work on-site with on-call duties.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Entry-level technician with knowledge of at least one of the four major technician disciplines: Transmission, Switching, TCP/IP, Outside Plant.
• Must have PC skills and be well versed in Microsoft Windows and Office applications.
• On-call 24x7 on a rotational basis, on stand-by, dispatch, and overtime are required.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with resources to restore network.
• Assists in installation/change/decommission and testing of Next Generation technologies such as Edge Compute and Fiber Optic transport.
• May install and test network and customer premise equipment (CPE) and end user services.
• Maintains asset management and updates inventory records and trouble tickets.

Skills

Network monitoring

Installation

Maintenance

Outside Plant

PC skills

Windows & Office

Education

High School Diploma or GED

Tools

Microsoft Windows

Microsoft Office

Job description

Lumen Technologies, Inc. in Washington, DC invites applications for a Field Technician I. The role focuses on asset management, receiving and delivering materials, and supporting the installation and testing of fiber, Ethernet, and IP network services.

Responsibilities include troubleshooting network equipment, updating trouble tickets, and learning provisioning and reporting systems. The position requires 1+ years in related work and the ability to work on-site with on-call duties.