Field Technician I: Network & Fiber Support

Lumen; Springfield (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Lifestyle benefits

Job summary

Lumen is hiring a Field Technician I in Illinois to support asset management, deliveries, and replenishment of consumables. The role involves installing, testing, and maintaining fiber optic, power, and transmission equipment, with responsibilities spanning trouble tickets, inventory, and reporting.

The position requires basic network maintenance experience, a valid driver’s license, and the ability to work on-site in various weather conditions.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Must maintain site security and cleanliness.
• Must have PC skills and be well versed in Microsoft Windows and Office applications.
• Must possess the ability to quickly learn corporate databases.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and restore network.
• Assists in installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers.
• Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
• Performs level 1 preventive scheduled maintenance on network and critical infrastructure equipment including HVAC systems and DC power plants.
• Updates inventory records and reports status updates to management.

Skills

Network monitoring

Installation

Maintenance

Driver's license

PC skills

Education

High School Diploma or GED

Tools

Windows

MS Office

Corporate databases

Job description

Lumen is hiring a Field Technician I in Illinois to support asset management, deliveries, and replenishment of consumables. The role involves installing, testing, and maintaining fiber optic, power, and transmission equipment, with responsibilities spanning trouble tickets, inventory, and reporting.

The position requires basic network maintenance experience, a valid driver’s license, and the ability to work on-site in various weather conditions.