Field Technician I: Fiber & Network Installations

Lumen Technologies; Norfolk (VA); Presencial; USD 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Life insurance

Lifestyle perks

Resumo da oferta

Lumen Technologies in Virginia is hiring an Entry-level Field Technician I to manage assets, installs, provisions, tests, and maintains fiber optic and transmission equipment. You will troubleshoot, document, and support restoration efforts to protect network integrity.

The role requires 1+ years in related work, a valid driver’s license, and the ability to lift 50 lbs. On-call duties and after-hours work are part of the job, with opportunities to grow within a major communications network.

Qualificações

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Experience and/or knowledge in at least one of Transmission, Switching, TCP/IP, or Outside Plant disciplines.
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Site security and cleanliness must be maintained.
• PC skills and familiarity with Microsoft Windows and Office applications.
• Ability to learn corporate databases quickly; on-call 24x7 rotational duties, standby, dispatch, and overtime as needed.
• Valid driver’s license and ability to lift 50 lbs. in all weather conditions.

Responsabilidades

• Perform customer installations, network installations, repairs, and service activations.
• Troubleshoot and resolve technical service issues using established procedures and tools.
• Conduct preventive maintenance to ensure network reliability and performance.
• Diagnose and expedite complex technical issues as needed.
• Deliver a positive customer experience through professional communication and service interactions.
• Maintain accurate records of work, service activities, and troubleshooting efforts.
• Collaborate with team members and support continuous operational improvements.
• Participate in on-call rotations after training and support occasional after-hours work.

Conhecimentos

High School Diploma

GED

Network monitoring

Installation

Maintenance/repair

PC skills

MS Windows

On-call 24x7

Formação académica

High School Diploma or GED

Ferramentas

DS1/DS3/SONET

TCP/IP

Fiber locating

OTDR

Mass Fusion Splicing

Descrição da oferta de emprego

Lumen Technologies in Virginia is hiring an Entry-level Field Technician I to manage assets, installs, provisions, tests, and maintains fiber optic and transmission equipment. You will troubleshoot, document, and support restoration efforts to protect network integrity.

The role requires 1+ years in related work, a valid driver’s license, and the ability to lift 50 lbs. On-call duties and after-hours work are part of the job, with opportunities to grow within a major communications network.