Field Technician I: Fiber & Network Install

Lumen Technologies; Springfield (IL); On-site; USD 45,021 - 60,027; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability benefits

Job summary

Lumen Technologies in Springfield, IL seeks a Field Technician I to manage assets, install and maintain fiber optic and related telecom gear, and support DS0 through OC192 services. You’ll troubleshoot, test equipment, and assist in restoration after outages, while logging work and coordinating materials.

This entry-level role offers hands-on training, on-call duties, and opportunities to grow in a dynamic network environment.

Qualifications

• High School Diploma or GED or up to 2 years relevant job experience.
• 1+ years network monitoring, installation, or maintenance/repair experience.
• Knowledge of locating fiber optic cable and right‑of‑way.
• PC skills in Windows and Office; ability to learn corporate databases.
• On‑call 24x7 on a rotational basis; valid driver’s license; capable of lifting 50 lbs.
• Preferred: 2+ years experience; attention to detail; good time management.

Responsibilities

• Troubleshoot network equipment, replace defective parts, and restore service.
• Install, test, provision Next Generation tech and CPE as needed.
• Utilize tools to locate and protect underground facilities.
• Perform preventive maintenance on HVAC and high‑voltage systems.
• Update trouble tickets, log activities, and report status to management.

Skills

Network monitoring

Installation

Maintenance/repair

Driver's license

PC skills

On-call readiness

Education

High School Diploma or GED

Tools

MS Windows

Microsoft Office

Job description

Lumen Technologies in Springfield, IL seeks a Field Technician I to manage assets, install and maintain fiber optic and related telecom gear, and support DS0 through OC192 services. You’ll troubleshoot, test equipment, and assist in restoration after outages, while logging work and coordinating materials.

This entry-level role offers hands-on training, on-call duties, and opportunities to grow in a dynamic network environment.