Field Technician I: Fiber & Network Installations

Lumen Technologies; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies in Massachusetts is seeking a Field Technician I to manage assets, coordinate deliveries, and support installation and maintenance of fiber optic and network equipment. The role involves testing, provisioning, and ensuring service integrity across the network.

Ideal candidates have a High School diploma or GED plus hands-on experience with network monitoring, installation, and maintenance, and must be able to lift 50 lbs and be on-call. A valid driver’s license is required.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience.
• 1+ years of network monitoring, installation, or maintenance.
• Knowledge of locating fiber optic cable and outside plant basics.
• PC skills; proficient with Windows and Office applications.
• On-call 24x7 on a rotational basis; valid driver's license; ability to lift 50 lbs.

Responsibilities

• Troubleshoots network equipment, replaces defective equipment, and works with resources to restore service.
• Assists in installation, change, decommissioning and testing of Next Generation technologies (Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, IP).
• Uses standard tools to locate, mark, and protect underground outside plant facilities.
• AC power (limited basis) and DC power installs.
• Manages asset logistics; coordinates shipping/receiving; maintains tools and equipment.
• Performs level 1 preventive maintenance on network and critical infrastructure (HVAC, high-voltage, DC power).
• Updates trouble tickets, reports status to management, and tracks inventory changes.

Skills

PC skills & MS Office

Education

High School Diploma or GED

Tools

Fiber locating

OTDR

Mass Fusion Splicing

Job description

Lumen Technologies in Massachusetts is seeking a Field Technician I to manage assets, coordinate deliveries, and support installation and maintenance of fiber optic and network equipment. The role involves testing, provisioning, and ensuring service integrity across the network.

Ideal candidates have a High School diploma or GED plus hands-on experience with network monitoring, installation, and maintenance, and must be able to lift 50 lbs and be on-call. A valid driver’s license is required.