Field Technician I: Fiber & Network Infrastructure

Lumen; El Paso (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and life benefits

Broad benefits package

Job summary

Lumen is seeking a Field Technician I to manage assets, assist in installs and testing, and support network restoration efforts. The role involves handling fiber and transmission equipment, maintaining logs, and coordinating material shipping and receiving.

On-call duties and a valid driver’s license are required. Ideal candidates will have a high school diploma or GED, 1+ year in related networking work, and the ability to learn systems and applications used for trouble tickets and

Qualifications

• High School Diploma or GED or up to 2 years of related job experience.
• 1+ years in network monitoring, installation, or maintenance/repair.
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Must maintain site security and cleanliness.
• PC skills and proficiency with Windows and Office applications.
• On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required.
• Must have a valid driver’s license.
• Ability to lift 50 lbs. and work in all weather conditions.
• Able to learn corporate databases and network ticketing systems.

Responsibilities

• Troubleshoot network equipment and restore service with available resources.
• Install and test Next Gen technologies (Edge Compute, Wavelength, Fiber, Ethernet, IP) across bandwidths.
• Locate and protect underground facilities using standard tools.
• Perform level 1 preventive maintenance on HVAC and power systems.
• Update inventory and log time in systems; report status to management.
• Support in asset management and material replenishment on site.
• Learn trouble ticketing, provisioning, and reporting processes.

Skills

Network monitoring

Fiber optics

Troubleshooting

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Windows

Office suite

Asset management systems

Job description

Lumen is seeking a Field Technician I to manage assets, assist in installs and testing, and support network restoration efforts. The role involves handling fiber and transmission equipment, maintaining logs, and coordinating material shipping and receiving.

On-call duties and a valid driver’s license are required. Ideal candidates will have a high school diploma or GED, 1+ year in related networking work, and the ability to learn systems and applications used for trouble tickets and