Field Technician II: Fiber & Network Install/Support

Lumen Technologies; Charlotte (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Perks and incentives

Job summary

Lumen Technologies is hiring a Field Technician II to install, test, and troubleshoot network equipment across metro and long-haul fiber. The role covers circuit provisioning, maintenance, and testing of DS1/DS3/SONET, as well as CPE delivery and end-user services.

You will work under minimal supervision, perform preventive maintenance, and maintain safety and cleanliness at sites. A valid license and ability to work in diverse environments are required.

Qualifications

• 2+ years’ experience installing, testing and turning up telecommunication equipment including SONET, DCS, DWDM, routers and switches.
• Strong technical and mechanical background with experience on transport gear and critical infrastructure.
• Experience in at least two of the four technician disciplines: Transmission, Switching, TCP/IP, Outside Plant.
• Some technical evaluation and judgment required while building internal/external networks.
• Maintain site security and cleanliness.
• PC skills and proficiency with Microsoft Windows and Office.
• Ability to learn corporate databases quickly.
• On-call 24x7 on a rotational basis; on stand-by, dispatch and overtime may be required.
• Valid driver’s license and satisfactory driving record.
• High School diploma or GED.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management.
• Physical ability to sit, climb, balance, stoop, kneel, crouch and crawl; lift 50 pounds.

Responsibilities

• Troubleshoots network equipment, replaces defective parts and isolates issues to restore network.
• Installs/changes/decommissions and tests technologies (Edge Compute, Wavelength, Fiber Transport, Ethernet, SONET, IP) across bandwidths.
• Assists with asset management, shipping/receiving, and maintaining tools and test sets.
• Performs preventive maintenance and inspections on network and infrastructure equipment.
• Keeps inventory records updated and reports status to management.

Skills

Telecommunication equipment

Troubleshooting

On-call readiness

Windows/Office proficiency

Education

High School diploma or GED

Tools

Test equipment

Network asset systems

Job description

Lumen Technologies is hiring a Field Technician II to install, test, and troubleshoot network equipment across metro and long-haul fiber. The role covers circuit provisioning, maintenance, and testing of DS1/DS3/SONET, as well as CPE delivery and end-user services.

You will work under minimal supervision, perform preventive maintenance, and maintain safety and cleanliness at sites. A valid license and ability to work in diverse environments are required.