Field Technician I: AI-Ready Network Installations

Lumen Technologies; Amarillo (TX); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary benefits

Job summary

Lumen Technologies in Amarillo, TX is hiring a Field Technician I to install, maintain, and repair network infrastructure for enterprise customers. This field-based role involves travel between customer locations, with extensive training and mentorship to build a rewarding career in telecommunications and network operations.

You will develop skills in routing, fiber, and field service while outdoors in varying weather.

Qualifications

• High school diploma or equivalent.
• Experience or exposure to installation, repair, or technical field-service work.
• Comfort outdoors in all seasons and weather conditions while performing field-based responsibilities.
• Basic understanding of routers, networking equipment, or telecommunications technologies.
• Exposure to fiber installation, maintenance, or troubleshooting.
• Ability to work independently after training and follow established procedures.
• Valid driver's license and ability to travel frequently between customer locations.
• Ability to work outdoors and in varying field environments.
• Strong troubleshooting, communication, and customer service skills.

Responsibilities

• Install, maintain, and repair network equipment and infrastructure
• Troubleshoot network issues involving routers, fiber, and related technologies
• Respond to and resolve service trouble tickets in a timely manner
• Perform equipment and card replacements as required
• Conduct fiber testing and troubleshooting using OTDR equipment
• Travel between customer sites to support installation and repair activities
• Support preventative maintenance activities to ensure network reliability
• Participate in on-call and overtime support after completing training

Skills

High school diploma

Field-service experience

Outdoor work

Driving license

Router knowledge

Fiber knowledge

Customer service

Independence after training

Education

High school diploma or equivalent

Tools

Routers

Fiber testing tools

OTDR

Job description

Lumen Technologies in Amarillo, TX is hiring a Field Technician I to install, maintain, and repair network infrastructure for enterprise customers. This field-based role involves travel between customer locations, with extensive training and mentorship to build a rewarding career in telecommunications and network operations.

You will develop skills in routing, fiber, and field service while outdoors in varying weather.