Field Technician I: Fiber & Network Installations

Lumen Technologies; Bloomington (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Employee perks and programs

Job summary

Lumen Technologies in Bloomington, IL is seeking a Field Technician I to support and maintain our fiber network and customer infrastructure. You will install, troubleshoot, and repair equipment while delivering reliable service in the field.

Ideal candidates are hands-on, able to work independently, and comfortable traveling within the territory. On-call rotations and safety guidelines are required. This role offers growth with an AI-ready connectivity platform.

Qualifications

• High School Diploma or GED; up to 2 years relevant experience including 1+ years network monitoring, installation, or maintenance/repair.
• Experience in at least one major technician discipline: Transmission, Switching, TCP/IP, or Outside Plant.
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Must have a valid driver’s license and be able to lift 50 lbs.

Responsibilities

• Install, test, maintain, and repair telecommunications equipment and fiber infrastructure.
• Troubleshoot service-impacting issues and perform corrective actions to restore customer services.
• Support customer installations, service turn-ups, maintenance activities, and repair work.
• Maintain and support ILA sites and network infrastructure throughout assigned service territories.
• Respond to service-affecting incidents and urgent customer requirements in a timely manner.
• Complete work orders, documentation, and system updates accurately and efficiently.

Skills

Network monitoring

Installation

Troubleshooting

PC skills

Education

High School Diploma or GED

Tools

MS Windows

MS Office

Job description

Lumen Technologies in Bloomington, IL is seeking a Field Technician I to support and maintain our fiber network and customer infrastructure. You will install, troubleshoot, and repair equipment while delivering reliable service in the field.

Ideal candidates are hands-on, able to work independently, and comfortable traveling within the territory. On-call rotations and safety guidelines are required. This role offers growth with an AI-ready connectivity platform.