Field Technician - Heavy Equipment Diagnostics & Repairs

Western States Equipment Co.; Butte (MT); On-site; USD 60,000 - 90,000; Full time

Job summary

Western States Equipment Co. is seeking an experienced field service technician to diagnose, repair, and maintain Caterpillar machinery at customer sites across Montana. You will manage a defined territory, schedule customer work, and pursue new business while delivering professional service.

This role requires strong diagnostic skills, tool ownership, and the ability to travel and work overtime as needed. A CDL with air-brake endorsement and a high school diploma (GED acceptable) are required,

Qualifications

• Proof of high school diploma or GED.
• Associates degree or technical training preferred.
• Five years experience diagnosing and repairing heavy equipment (Caterpillar experience preferred).
• Must own required tools.
• Must have a current CDL with air brake experience and acceptable driving record.

Responsibilities

• Manages customer base and assigned territory; schedules all customer work; generates new business and maintains customer relations.
• Conducts machine performance and diagnostic tests, interprets results and decides extent of repair; provides services as needed.
• Uses troubleshooting methods to diagnose and repair failures; escalates unresolved issues for further research.
• Adapts knowledge of Caterpillar machine systems to troubleshoot and repair new equipment models.
• Performs work in the field or at customer locations; overtime and overnight assignments may be required.
• Repairs machines and completes service reports and time entries; submits daily via email.

Skills

Self-scheduling

Microsoft Office

Customer relations

Caterpillar systems knowledge

Overtime availability

Long-distance travel

Education

High school diploma or GED

Associates degree or technical training

Tools

CDL with air brake

Job description

Western States Equipment Co. is seeking an experienced field service technician to diagnose, repair, and maintain Caterpillar machinery at customer sites across Montana. You will manage a defined territory, schedule customer work, and pursue new business while delivering professional service.

This role requires strong diagnostic skills, tool ownership, and the ability to travel and work overtime as needed. A CDL with air-brake endorsement and a high school diploma (GED acceptable) are required,