Field Technician: CCTV & Access Control

Martin Systems; Green Bay (WI); On-site; USD 60,000 - 85,000; Full time

Job summary

Zeus Fire and Security is hiring a Field Service Technician to provide ongoing service, troubleshooting, maintenance, repair, and upgrades for electronic security systems including CCTV and access control. You will perform installation and commissioning, maintain records, and deliver high-quality service to ensure system uptime.

The role requires strong IT and networking skills, the ability to work independently in the field, and willingness to respond to after-hours calls as needed.

Qualifications

• 3–5+ years experience servicing Access Control and CCTV for enterprise/industrial customers.
• 1–2 years alarm service and low-voltage experience acceptable for entry level.
• Strong networking and IT background with IP networking, switches and VLANs.
• Proficient in troubleshooting electrical and electronic systems, reading schematics and using diagnostics.
• Problem-solving and independent field work capability.
• High school diploma or equivalent; CCNA or manufacturer certifications a plus.

Responsibilities

• Inspect, test, troubleshoot, diagnose, and repair CCTV, access control, alarm systems and related components.
• Perform routine maintenance, battery and siren testing, keypad programming, and component replacement.
• Program, network, configure, and commission software and hardware as required.
• Promptly report defective materials, equipment, or inaccuracies impacting protection.
• Demonstrate system operation to customers and explain false alarms and system behavior.
• Maintain service records, complete work orders, and communicate with supervisors and customers.
• Provide excellent customer service aligned with company mission and standards.
• May be required to respond to after-hours calls, weekends, and holidays.

Skills

Access Control

CCTV

Networking

Troubleshooting

Electrical systems

Education

High school diploma

CCNA or manufacturer certifications

Job description

Zeus Fire and Security is hiring a Field Service Technician to provide ongoing service, troubleshooting, maintenance, repair, and upgrades for electronic security systems including CCTV and access control. You will perform installation and commissioning, maintain records, and deliver high-quality service to ensure system uptime.

The role requires strong IT and networking skills, the ability to work independently in the field, and willingness to respond to after-hours calls as needed.