Field Technician: Adhesive Solutions Expert

Henkel; Illinois; Vor Ort; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Work-Life Balance

401k matching

Zusammenfassung

Henkel Adhesive Technologies seeks a Field Technician to support customers in Elk Grove, IL. You will deliver technical visits, product demonstrations, and troubleshooting while documenting activities in the CRM and LIM systems.

Engage with customers to provide value through tailored adhesive solutions and applications. Ideal candidates will hold a valid driver's license, be willing to participate in on-call rotations, and leverage digital tools for customer interactions and service delivery.

Qualifikationen

• Must have strong technical troubleshooting and customer-facing skills.
• Willingness to participate in on-call rotation and holidays.
• Experience using digital tools to support field service and customer interactions.
• Familiar with lean management principles and continuous improvement.

Aufgaben

• Provide product recommendations and customized applications for customers.
• Conduct on-site technical visits, demonstrations, and troubleshooting with documented results.
• Train customers and field sales teams on product applications and processes.
• Collaborate with sales, marketing, PD, and cross-account teams to share learnings.

Kenntnisse

Technical troubleshooting

Customer service

On-site visits

Communication

Collaboration

Tools

CRM tool

LIM system

AR/VR tools

Jobbeschreibung

Henkel Adhesive Technologies seeks a Field Technician to support customers in Elk Grove, IL. You will deliver technical visits, product demonstrations, and troubleshooting while documenting activities in the CRM and LIM systems.

Engage with customers to provide value through tailored adhesive solutions and applications. Ideal candidates will hold a valid driver's license, be willing to participate in on-call rotations, and leverage digital tools for customer interactions and service delivery.