Field Technician

Peterson Holding Company; Redmond (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Generous benefits

Room to grow

Job summary

Peterson Machinery Co. in Redmond, OR seeks an experienced Field Technician to perform on-site service and maintenance for customer equipment. You will diagnose, repair, and document work while traveling to client sites and upholding safety standards.

A diesel technology background with at least six years of related experience and a valid driver’s license (CDL eligibility) are preferred or required, with opportunities for CDL certification and growth within the company.

Qualifications

• Associates Degree in Diesel Technology or related field preferred.
• Minimum of 6 years of directly related heavy equipment repair experience.
• Valid driver's license with a satisfactory driving record.
• Ability to become CDL certified with DOT Medical Card.

Responsibilities

• Perform service activities at customer sites and in the field to diagnose and repair equipment.
• Repair, replace, or rebuild engines, transmissions, and hydraulic components as needed.
• Write accurate service reports documenting diagnosis and repairs performed.
• Maintain safety, professionalism, and timely documentation including work orders and timecards.

Education

Associates Degree in Diesel Technology or related field

Job description

Job Description

Peterson Cat has a need for an experienced Field Technician based at our Redmond, OR location.

Summary

This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use service software required in position.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Communicate with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.
• Other duties may be assigned.

Qualifications

• Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred.
• A minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment with or an equivalent combination of education and work experience.
• Maintain a valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with DOT Medical Card.

EEO Statement

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Benefits

Competitive wages, generous benefits, and room to grow within the company.