Field Technician

Peterson Holding Company; Longview (WA); On-site; USD 53,726 - 61,992; Full time

Benefits offered by this job

401(k)

Sick days

Vacation days

Holidays + floating holiday

Benefits for WA employees

Job summary

Peterson Machinery Co. in Longview, WA, is seeking an experienced Field Technician to perform service activities at job sites and customer locations for equipment within our fleet.

The role involves travel to customer sites, diagnosing and repairing components, and documenting work performed. The ideal candidate has an Associate’s Degree in Diesel Technology or related field, 6+ years of heavy equipment repair experience, and a valid driver's license; CDL certification may be pursued.

Qualifications

• Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field preferred.
• Minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment.
• Equivalent combination of education and work experience accepted.
• Valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with DOT medical card.

Responsibilities

• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions; repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross‑shafts, hydraulic components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Prepare required documentation including work orders, parts lists, and timecards accurately.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Project a positive professional image with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed and maintain punctual, regular, and predictable attendance.

Skills

Field service

Heavy equipment repair

Education

Associate’s Degree in Diesel Technology

Job description

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our people’s work has shaped the communities where we live, raise families, and thrive. Our legacy permeates every aspect of our communities, from roads and bridges to backup power at hospitals, fire‑fighting, concerts, and moving goods. At Peterson, you don’t just have a career – you have a purpose.

Job Overview

Peterson Cat has a need for an experienced Field Technician based at our Longview, WA location. The Field Technician performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions; repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross‑shafts, hydraulic components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use required service software.
• Prepare required documentation including work orders, parts lists, and timecards accurately and timely.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform all tasks in a timely, accurate, and efficient manner following manufacturer and company service guidelines.
• Project a positive professional image with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed and maintain punctual, regular, and predictable attendance.

Qualifications

• Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field preferred.
• Minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment.
• Equivalent combination of education and work experience accepted.
• Valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with DOT medical card.
• Hourly pay range $39.00 – $45.00; starting wage will depend on experience and education.

Benefits

• 401(k)
• 7 sick days per year (after 90 days of employment)
• 10 vacation days per year
• 7 holidays + 1 floating holiday
• Other generous benefits for Washington employees

Equal Employment Opportunity

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.