Field Technician

Peterson Holding Company; Klamath Falls (OR); On-site; USD 55,000 - 80,000; Full time

Job summary

Peterson Machinery Co. in Klamath Falls, OR is seeking a Field Technician to perform service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

You will travel to sites to perform maintenance and repairs, analyze and diagnose malfunctions, and write accurate service reports. The ideal candidate has an Associate Degree in Diesel Technology or related field, with experience in heavy equipment repair, and a valid driver's license with the potential

Qualifications

• Associate degree in Diesel Technology or related field preferred, with 6 years of hands-on heavy equipment repair experience.
• Valid driver’s license with satisfactory driving record; ability to obtain CDL with DOT Medical Card.
• Strong problem-solving and documentation skills.

Responsibilities

• Perform maintenance and repairs on heavy equipment at customer sites.
• Document diagnosis and repairs in service reports.
• Maintain safety and professional appearance of company vehicle.
• Communicate with customers to provide status updates.
• Follow manufacturer and company guidelines to ensure quality work.

Skills

Heavy equipment repair

Diagnostics

Customer communication

Education

Associate Degree in Diesel Technology or related field

Job description

Field Technician – Klamath Falls, OR

Job Summary

Peterson Cat needs an experienced Field Technician to perform service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Responsibilities

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross‑shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use service software required in position.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Communicate with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field preferred, and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment or an equivalent combination of education and work experience.
Maintain a valid driver’s license with a satisfactory driving record.
Ability to become CDL certified with DOT Medical Card.

Equal Opportunity Statement

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check are required.