Field Technician

Peterson Holding Company; North Bend (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Career advancement opportunities

Family-owned and operated

Job summary

Peterson Machinery Co. in North Bend, OR is seeking a qualified Field Technician to service customer sites and maintain heavy equipment fleets. The role emphasizes safety, quality service, and strong customer relationships.

You will diagnose, repair, and rebuild engines and hydraulic systems, travel to sites, complete accurate service reports, and ensure documentation and timecards are timely. A CDL and a valid license are preferred; 6+ years of related repair experience is expected.

Qualifications

• Associate’s degree in Diesel Technology or a closely related field preferred.
• Minimum of 6 years of directly related heavy equipment repair experience.
• Valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with a DOT Medical Card.

Responsibilities

• Perform service activities at customer sites and maintain fleet equipment.
• Analyze and diagnose equipment malfunctions and perform repairs.
• Write accurate service reports documenting diagnosis and repairs.
• Maintain safety and professional appearance of company vehicle.
• Communicate with customers and build strong relationships.
• Prepare work orders, parts lists, and timecards timely.
• Follow manufacturer and company service guidelines.

Education

Associate’s degree in Diesel Technology or related field

6+ years heavy equipment repair experience

CDL certification potential / DOT Medical Card

Job description

Job Overview

Peterson Cat is seeking a qualified Field Technician located in North Bend, OR. The technician will perform service activities at customer sites and maintain and repair customer and/or sales and rental fleet equipment. This role emphasizes safety, quality service, and strong customer relationships.

Responsibilities

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components (pumps, motors, valves), and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use required service software.
• Prepare required documentation including work orders, parts lists, and timecards accurately and timely.
• Ensure the assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Keep customers informed on the status of work.
• Develop and maintain strong customer service relationships with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

• Associate’s degree from an accredited college or technical/vocational school in Diesel Technology or a closely related field (preferred).
• Minimum of 6 years of directly related heavy equipment repair experience, preferably in a heavy industrial environment.
• Valid driver’s license with a satisfactory driving record.
• Ability to become CDL certified with a DOT Medical Card.

Benefits

Competitive wages, generous benefits, and opportunities for career advancement within a family‑owned and operated business.

Equal Employment Opportunity

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.