Field Technician

Peterson Holding Company; Hillsboro (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Peterson Machinery Co. in Hillsboro, OR is seeking a Field Technician to service and repair customer sites and rental fleet equipment.

You will travel to job sites, diagnose malfunctions, and perform engine, transmission, hydraulic, and electrical repairs, documenting work orders and parts used. The role requires an Associate degree in Diesel Technology or related field and at least 6 years of relevant experience; a valid driver’s license with clean record and ability to obtain CDL/DOT medical

Qualifications

• Associates Degree in Diesel Technology or related field preferred.
• Minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment.

Responsibilities

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers to promote positive relationships.
• Travel to customer sites to perform maintenance and repairs on fleet equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and related components, electrical and air systems.
• Write service reports documenting diagnosis and repairs performed.
• Possess basic computer knowledge and use service software.
• Prepare work orders, parts lists, and timecards accurately and timely.
• Ensure company vehicle is clean and in proper working order.
• Follow manufacturer and company service guidelines to ensure quality work and document failure information.
• Maintain a positive professional image with customers and keep them informed on status.
• Develop and maintain strong customer service relationships.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular attendance.

Education

Associates Degree in Diesel Technology or related field

Job description

Position

Field Technician – Hillsboro, OR

Summary

This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross‑shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use service software required in position.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Communicate with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred; and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment with or an equivalent combination of education and work experience.

Maintain a valid driver’s license with a satisfactory driving record.

Ability to become CDL certified with DOT Medical Card.

EEO Statement

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.