Field Technician

Lawrence Tractor; Hanford (CA); On-site; USD 47,000 - 55,000; Full time

Job summary

Lawrence Tractor Hanford Store in Hanford, CA is seeking a Field Technician to diagnose and repair John Deere equipment and technology, both in the field and at the store. You will mentor Service Technician Trainees and support customer clinics while ensuring thorough documentation and on-time work orders.

The role requires knowledge of mechanical, electrical and hydraulic systems, plus the ability to use diagnostic tools and follow technical manuals.

Qualifications

• Experience performing service repairs and meeting performance metrics.
• Experience using special tools and following Technical Manual procedures.
• Experience with mechanical, electrical and hydraulic systems of heavy equipment.
• Experience diagnosing with diagnostic tools and equipment.
• Ability to work in a team and communicate effectively.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology.
• Mentor Service Technician Trainees and Service Technicians.
• Conduct or support customer clinics.
• Perform diagnostics and repairs in the field as required.
• Document diagnostics and repairs thoroughly and submit work orders on time.
• Operate and maintain vehicles, tools and equipment needed for duties.
• Follow safety rules and maintain knowledge of John Deere products.

Skills

Service repairs

Diagnostics

Teamwork

Communication

Tool usage

Driver's license

Education

High school diploma or GED

Associates degree preferred

Tools

Service ADVISOR

Job description

Field Technician# Field TechnicianHanford Store - Hanford, CA 93230## OverviewSalary Range$33.80 - $40.00 HourlyLevelExperiencedJob ShiftDayCategoryService## Description• Performs diagnostics and repairs on John Deere equipment and technology • Mentors Service Technician Trainees and Service Technicians • Conducts or supports customer clinics • Performs diagnostics and repairs in the field as required • Accountable for billable time and assigned work orders • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information • May participate in Service EDUCATE Training programs required for the development of skills and knowledge • Operates and maintains vehicles, tools and equipment required to perform job responsibilities • Maintains a clean work area and performs work in a neat and orderly fashion • Follows all safety rules and regulations in performing work assignments • Maintains current knowledge of John Deere and competitive products## Qualifications• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred • Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty • Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment • Experience operating vehicles, tools, and equipment for diagnostic purposes • Experience with basic computer functions; experience using Service ADVISORTM or other computer based diagnostic repair tools preferred • Experience working cooperatively in a team environment • Experience communicating effectively verbally and in writing • Must have an adequate toolset to perform job responsibilities • High School Diploma, GED, or equivalent experience required; Associates degree preferred • Valid driver’s license required; CDL (Commercial Driver’s License) preferred