On The Road Service Technician - Kirksville

Sydenstricker Nobbe Partners; Kirksville (MO); On-site; USD 54,000 - 68,000; Full time

Job summary

Sydenstricker Nobbe Partners in Kirksville, MO is seeking a full-time Service Technician to perform diagnostics, complex repairs, and maintenance on John Deere equipment. The role involves field service visits, mentoring junior technicians, and providing support for customer clinics.

Ideal candidates will have a high school diploma or GED (Associate’s degree preferred), strong diagnostic and repair skills across mechanical, electrical, and hydraulic systems, and the ability to work independently

Qualifications

• Experience performing service repairs.
• Demonstrated experience meeting performance metrics.
• Experience with repairs and maintenance using tools following manuals.
• Experience with mechanical, electrical, and hydraulic systems in heavy equipment.
• Experience operating vehicles/tools for diagnostics.
• Experience with basic computer functions; Service ADVISOR preferred.
• Experience working cooperatively in a team environment.
• Strong verbal and written communication skills.
• Adequate toolset to perform responsibilities.
• High School Diploma or GED; Associate’s degree preferred.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology.
• Diagnose, service, and maintain agricultural and turf equipment.
• Mentor Service Technician Trainees and Technicians.
• Support customer clinics and field service as needed.
• Record diagnostics and repairs on work orders and submit on time.
• Operate and maintain vehicles, tools, and equipment required for job duties.
• Maintain a clean, safe, and organized work area.
• Follow all safety rules and regulations.

Skills

Diagnostics

Teamwork

Time management

Effective communication

Repair performance

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Service ADVISOR

Diagnostic tools

Job description

Job Details

Job Location: SNP Kirksville - Kirksville, MO 63501

Position Type: Full Time

Education Level: High School

Travel Percentage: Road Warrior

Job Shift: Day

Job Category: Skilled Labor - Trades

Travel to customer independently and perform complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Performs diagnostics and repairs on John Deere equipment and technology.

Mentors Service Technician Trainees and Service Technicians.

Conducts or supports customer clinics.

Performs diagnostics and repairs in the field as required.

Accountable for billable time and assigned work orders.

Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.

May participate in Service EDUCATE Training programs required for the development of skills and knowledge.

Operates and maintains vehicles, tools and equipment required to perform job responsibilities.

Maintains a clean work area and performs work in a neat and orderly fashion.

Follows all safety rules and regulations in performing work assignments.

Maintains current knowledge of John Deere and competitive products.

Qualifications

• Experience, Education, Skills and Knowledge performing service repairs.
• Demonstrated experience consistently meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty.
• Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectiveLy verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required; Associate’s degree preferred.
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred.
• Time Management skills.