Field Technician

CORD Financial Services LLC; Clearwater (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading ATM service provider in Clearwater, FL is seeking a Field Technician to manage ATM services in an assigned region. The role entails installing, repairing, and maintaining ATMs, requiring solid customer service skills and technical knowledge. Candidates should be detail-oriented, possess time management skills, and be able to work flexible hours including evenings and weekends. This position offers an opportunity to work in a supportive team-oriented environment while ensuring high customer satisfaction.

Qualifications

• 1-2 years of experience working with ATM services and support.
• Specialized in customer service with non-technical individuals.
• Availability to work long shifts, including evenings and weekends.

Responsibilities

• Install and process ATMs in assigned regions.
• Repair ATMs and update software as needed.
• Provide logistical support for ATM service.

Skills

Customer service skills

Attention to detail

Time management

MS Office Suite proficiency

Job description

About CORD Financial Services LLC

In 2001, CORD Financial Services was founded by The FIKES Companies. With a small staff and hard work, CORD quickly gained success in central Texas. Through steady growth in every year of its operations, CORD Financial Services is now an award-winning ATM Independent Sales Organization (ISO). The company is recognized for excellence in providing a variety of ATM Services such as full-service ATM placements, cash management, transaction processing, merchant services, ATM Sales, Parts Sales, and outstanding 24/7 customer and technical support. With offices in Temple, TX, Lewisville, TX, Fitzgerald, GA, Ft. Walton Beach, FL and Clearwater, FL, CORD Financial Services is proud to be your ultimate resource for your ATM and merchant service’s needs.

The Field Technician is responsible for all aspects of ATMs in an assigned region. Typical duties include but are not limited to; ATM installs/processing installs, repairing ATMs, updating software, logistical support, and other aspects of service and support.

Technical Support

Performs installation, maintenance, and repairs on ATMs within an assigned territory/region.

• Ensures all company assets are well maintained and functioning properly.
• Partners with Technical Support, Parts department, and other departments to ensure customer satisfaction.
• Develops strong relationships with customers in assigned territory/region.
• Project work, as assigned.

Qualifications

1-2 years’ experience working with ATM services & support; must have solid customer service skills; must have experience working with non-technical individuals; proficient with MS Office Suite; must have strong attention to detail, time management and prioritization skills; must be able to work long shift including evenings, weekends, and holidays; clean driving record.

CORD Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, and disability, or any other legally protected basis, in accordance with applicable federal, state, and local law.