Customer Engineer (Field Service Technician)

Charter Global; Fresno (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading financial services company is seeking an entry-level Customer Engineer (Field Service Technician) to service ATMs in Fresno. This role includes performing repairs and preventive maintenance, troubleshooting issues, and managing inventory. Candidates need a high school diploma, reliable transportation, and basic mechanical aptitude. Full training is provided, making this a great opportunity for those looking to start a career in the field. Flexibility in availability is required as work may involve nights and weekends.

Qualifications

• High school diploma or equivalent is required.
• Reliable transportation is necessary.
• Ability to use a smartphone for work orders.

Responsibilities

• Perform basic repairs and preventive maintenance on ATMs.
• Troubleshoot issues using error logs and documentation.
• Manage parts inventory and complete service reports.

Skills

Basic mechanical/electrical aptitude

Troubleshooting skills

Flexibility in availability

Education

High school diploma (or equivalent)

Tools

Smartphone (Android or iPhone)

Job description

Customer Engineer (Field Service Technician)

We are looking for entry‑level Field Service Technicians to service and maintain ATMs across Fresno. No prior ATM experience required—full training provided!

What You’ll Do

• Perform basic repairs, part replacements, and preventive maintenance on ATMs
• Troubleshoot issues using error logs and provided documentation
• Manage parts inventory and complete timely service reports
• Ensure customer issues are resolved within SLAs
• Follow all safety and security protocols in financial environments

Role Requirements

• High school diploma (or equivalent)
• Reliable transportation
• Ability to use a smartphone for work orders (Android or iPhone)
• Basic mechanical/electrical aptitude
• Ability to lift up to 50 lbs and work on your feet as needed
• Flexible availability (nights, weekends, overtime, on‑call)

Preferred

• Field service or ATM experience (not required)

Other Details

• Laptop provided: No
• Work Type: 100% field-based
• Mechanical aptitude – ability to disassemble/reassemble components
• Reliable transportation
• Strong smartphone usage and troubleshooting abilit

Regards,

Ashish Lal | Talent Acquisition Manager

LinkedIn: ASHISH K LAL | LinkedIn

One Glenlake Parkway | Suite 525 | Atlanta, GA 30328