Field Technical Support Specialist – Locomotive Maintenance

CPKC; Saint Paul (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible benefits

Pension plans

Employee stock purchase plan

Fitness subsidy

Part-time studies

Job summary

CPKC is seeking a hands-on Field Technical Support Specialist to lead locomotive maintenance excellence across the network. The role coaches, mentors, and trains craft employees and apprentices while driving safety, reliability, and performance improvements.

You will partner with T&E teams, support program adoption, and help build workforce capability through practical troubleshooting and cross-functional training. Shift work and travel are required.

Qualifications

• 10 years field experience in locomotive maintenance on GE and EMD locomotive fleets, in both mechanical and electrical.
• Experience coaching apprentices and craft employees on technical tasks.
• Ability to communicate effectively in English and Spanish, written and verbal.

Responsibilities

• Champion locomotive reliability by supporting maintenance strategies across critical locomotive systems.
• Communicate and reinforce maintenance standards, instructions, quality alerts, and repair processes to shop team.
• Audit compliance with procedures and repair standards to ensure quality and consistency.
• Provide hands-on technical support, coaching, and on-the-job training for program adoption of new tech.
• Partner with Train & Engine teams to investigate issues, identify root causes, and resolve challenges.
• Mentor apprentices and new hires through troubleshooting and cross-functional training.
• Support the Reliability Team by identifying failure trends and recommending improvements.
• Serve as a technical resource and SME to build workforce capability and continuous learning.

Skills

Locomotive maintenance

Coaching

Bilingual EN/ES

MS Office

Education

High school diploma

Tools

SAP Plant Maintenance

Job description

CPKC is seeking a hands-on Field Technical Support Specialist to lead locomotive maintenance excellence across the network. The role coaches, mentors, and trains craft employees and apprentices while driving safety, reliability, and performance improvements.

You will partner with T&E teams, support program adoption, and help build workforce capability through practical troubleshooting and cross-functional training. Shift work and travel are required.