Field Technical Support Specialist – Locomotive Reliability

Canadian Pacific Railway; Saint Paul (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Canadian Pacific Railway is seeking a Specialist, Field Technical Support to lead locomotive maintenance excellence across the network. This is a hands-on role that coaches craft employees and apprentices while driving safety, reliability, and performance.

You will mentor teams, reinforce standards, and work with Train & Engine (T&E) to resolve operational challenges. Strong locomotive maintenance experience, bilingual English/Spanish, and travel readiness are required.

Qualifications

• Minimum 10 years field experience in locomotive maintenance on GE/EMD fleets.
• Proficient in Microsoft Applications; SAP PM is a plus.
• Bilingual English/Spanish communication skills required.

Responsibilities

• Champion locomotive reliability with proactive maintenance strategies.
• Coach and mentor apprentices and craft employees on the shop floor.
• Collaborate with Train & Engine teams to resolve locomotive issues.
• Audit maintenance procedures for consistency and quality.
• Provide hands-on technical support and training for new technologies.
• Identify failure trends and recommend improvements to the Reliability Team.
• Serve as subject matter expert and promote continuous learning.

Skills

Microsoft Applications

Coaching skills

Bilingual English Spanish

Shift work

Travel

Locomotive maintenance experience

Education

High School Diploma or equivalent

Tools

SAP Plant Maintenance

Job description

Canadian Pacific Railway is seeking a Specialist, Field Technical Support to lead locomotive maintenance excellence across the network. This is a hands-on role that coaches craft employees and apprentices while driving safety, reliability, and performance.

You will mentor teams, reinforce standards, and work with Train & Engine (T&E) to resolve operational challenges. Strong locomotive maintenance experience, bilingual English/Spanish, and travel readiness are required.