Field Technical Support Engineer

Specialist Staffing Group; Woodmere (NY); On-site; USD 118,000 - 162,000; Full time

Job summary

Specialist Staffing Group is facilitating opportunities for Field Technical Support Engineers to work nationwide in the United States. These contract, full-time roles involve on-site responses, diagnosing equipment issues, and delivering practical solutions to minimize downtime and optimize performance.

Ideal candidates have 2–5 years in field service or related engineering environments, with hands-on experience in mechanical and electrical systems and proficiency in AutoCAD.

Qualifications

• 2–5 years' field service, technical support, or field application experience in engineering or manufacturing environments.
• Working knowledge of mechanical and electrical systems, with the ability to troubleshoot and repair equipment.
• Proficiency with AutoCAD or equivalent design visualization tools.

Responsibilities

• Responding to customer service requests and troubleshooting equipment issues on-site.
• Diagnosing mechanical, electrical, and controls system problems using technical knowledge and hands-on testing.
• Installing, commissioning, and calibrating equipment according to design specifications and testing protocols.
• Documenting technical issues, solutions, and service work accurately for customer and internal records.
• Communicating technical findings to customers and internal teams in clear, practical terms.
• Maintaining equipment and systems to manufacturing and performance standards.
• Collaborating with engineering and customer teams to resolve complex technical challenges.

Skills

Field service experience

Mechanical systems

Electrical systems

Diagnostics

Customer communication

Education

Engineering degree (Mechanical/Electrical)

Tools

AutoCAD

Job description

This is an opportunity to register your interest in future Field Technical Support Engineer opportunities where you could provide direct technical support to customers nationwide.

Roles of this type may involve responding to service requests, diagnosing equipment issues, and delivering solutions that minimize downtime and maximize system performance.

You could work across diverse industries and applications, gaining exposure to a range of technical challenges and customer environments.

Typical role overview

Location: USA, Nationwide

Type: Contract · Full-time

Rate: $640 - $880 per day

Domain: Field technical support · mechanical, electrical, and controls systems

What you would do

• Responding to customer service requests and troubleshooting equipment issues on-site
• Diagnosing mechanical, electrical, and controls system problems using technical knowledge and hands-on testing
• Installing, commissioning, and calibrating equipment according to design specifications and testing protocols
• Documenting technical issues, solutions, and service work accurately for customer and internal records
• Communicating technical findings to customers and internal teams in clear, practical terms
• Maintaining equipment and systems to manufacturing and performance standards
• Collaborating with engineering and customer teams to resolve complex technical challenges

What you could bring

• 2–5 years' field service, technical support, or field application experience in engineering or manufacturing environments
• Working knowledge of mechanical and electrical systems, with the ability to troubleshoot and repair equipment
• Proficiency with AutoCAD or equivalent design visualization tools
• Solid foundation in engineering principles, supported by a degree or equivalent experience in Mechanical Engineering, Electrical Engineering, or a related engineering discipline
• Hands-on aptitude and comfort working in varied field conditions and customer environments
• Strong communication skills and a customer-focused approach
• Authorization to work in the United States

What roles of this type could offer

• Direct involvement in solving real-world technical challenges and supporting customer success
• Exposure to diverse applications, industries, and engineering environments across the United States
• Hands-on experience with design standards, system integration, and testing protocols
• Potential to develop deeper expertise in field application and customer relationship management
• Competitive contract rate of $640 - $880 per day, dependent on experience and qualifications
• Flexibility and variety inherent in field-based technical support roles

About Specialist Staffing Group

Specialist Staffing Group connects technical professionals with meaningful opportunities where their expertise can make a direct impact.

We partner with leading organizations across engineering, manufacturing, and technical services to build capable, responsive teams that deliver results in the field.