Field Technical Services Specialist – Midwest

ACM Chemistries, Inc.; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

ACM Chemistries, Inc. is seeking a Field-Based Technical Services Representative to support key customer accounts across the Midwest.

This on-site role requires hands-on problem solving on the plant floor, real-time troubleshooting, and proactive collaboration with operators and managers to improve product performance. The candidate should be highly organized, capable of extensive travel (up to 70%), and fluent in English with Spanish being a plus.

Qualifications

• 3–5 years in manufacturing, construction materials, or technical field service.
• Mechanical and electrical aptitude.
• Strong communication and relationship-building skills.
• Willingness to travel up to 70% (overnight travel required).

Responsibilities

• Serve as the primary technical partner for assigned accounts
• Troubleshoot production challenges and optimize product performance on-site
• Lead and monitor field trials
• Inspect, calibrate, and maintain dispensing equipment
• Build strong working relationships with plant managers and operations teams
• Identify opportunities to improve performance and expand product utilization
• Deliver in-person training presentations for customers at their locations

Skills

Mechanical aptitude

Electrical aptitude

Communication skills

Relationship-building

Bilingual

Job description

ACM Chemistries, Inc. is seeking a Field-Based Technical Services Representative to support key customer accounts across the Midwest.

This on-site role requires hands-on problem solving on the plant floor, real-time troubleshooting, and proactive collaboration with operators and managers to improve product performance. The candidate should be highly organized, capable of extensive travel (up to 70%), and fluent in English with Spanish being a plus.