Field Technical Service Rep: Industrial Solutions

DuBois Chemicals, Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

DuBois Chemicals, Inc. is seeking a high performing Service Representative to support a territory with growth potential. You will provide solutions to fleet wash, surface treatment and industrial customers, focusing on lowering operating costs and exceeding expectations with our product lines and channels.

Join a company with a century-long leadership in technology and service. You will demonstrate core competencies in communication, integrity, safety, and customer focus while traveling to

Qualifications

• 2+ years of mechanical, chemical, or industrial experience.
• Mechanical aptitude in electrical and pipefitting preferred.
• Strong time management skills with attention to detail.
• Excellent oral and written communication skills.
• Proficient in performing technical/mechanical on-site testing.
• Ability to travel up to 25% including overnight travel.

Responsibilities

• Provide effective technical service to support product application at customer sites and ensure superior account satisfaction and retention.
• Manage multiple customers across a geography utilizing various product lines.
• Assist customers with inquiries and provide information to ensure satisfaction.
• Service DuBois equipment, perform replacements, installations, chemical testing, and inventory management.
• Document findings and recommendations clearly.
• Resolve technical challenges and help improve processes.
• Collaborate with team members and cross-functional staff.

Skills

Mechanical aptitude

Time management

Written communication

CRM proficiency

Technician on-site testing

Tools

CRM

Microsoft Office

Job description

DuBois Chemicals, Inc. is seeking a high performing Service Representative to support a territory with growth potential. You will provide solutions to fleet wash, surface treatment and industrial customers, focusing on lowering operating costs and exceeding expectations with our product lines and channels.

Join a company with a century-long leadership in technology and service. You will demonstrate core competencies in communication, integrity, safety, and customer focus while traveling to