Field Technical Service and Training Specialist

RowanEDC Partnership; Salisbury (NC); On-site; USD 90,000 - 99,000; Full time

Job summary

DDP Specialty Electronic Materials US, LLC seeks a Technical Service Specialist to provide technical marketing support for its ArmorWall Plus line in North America. You will respond to inquiries, develop content, and train customers and distributors while collaborating with sales and operations to ensure product excellence.

40% travel is required to support job sites, installations, and product launches. A bachelor’s degree in engineering and one year of related experience are required, with a

Qualifications

• Technical and engineering experience to answer questions related to manufacturer’s product and relevant building codes and standards.
• Creating technical installation guidelines for new products, through hands-on practice and coordination with R&D.
• Providing technical analysis of competitive products and creating technical marketing literature to support the sales organization in winning versus the competitive products.

Responsibilities

• Provide technical marketing support for North American products including ArmorWall Plus line.
• Respond to customer and distributor inquiries and develop technical content.
• Aid in field installation training, jobsite observations, and participation in new product launches.

Skills

Technical experience

Engineering knowledge

Product/installation guidelines

Education

Bachelor's degree in Industrial Engineering

Job description

DDP Specialty Electronic Materials US, LLC seeks a Technical Service Specialist to provide technical marketing support for its ArmorWall Plus line in North America. You will respond to inquiries, develop content, and train customers and distributors while collaborating with sales and operations to ensure product excellence.

40% travel is required to support job sites, installations, and product launches. A bachelor’s degree in engineering and one year of related experience are required, with a