Field Technical Advisor: Flooring Installations

Shoreline Flooring Supplies; Haines City (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Shoreline Flooring Supplies in Florida seeks a Technical Services Representative to educate customers, assist with installation, and provide field technical support to distributors, store personnel, contractors, installers and customers. You will visit job sites, deliver training, review product data, document findings, and coordinate with sales and operations.

A background in flooring systems and strong problem-solving are required.

Qualifications

• Relevant flooring installation experience.
• Experience in construction products or technical support.
• Knowledge of flooring systems and substrate prep.
• Strong presentation and customer service skills.
• Ability to organize territory travel and document activities.
• Proficient with email, phone, and basic office software.
• Valid driver’s license and driving requirements compliance.

Responsibilities

• Plan and conduct product knowledge sessions for store personnel, distributors, contractors, and installers.
• Explain product applications, substrate preparation, installation methods, limitations, and compatibility using approved information.
• Review samples and training materials with store personnel to reinforce understanding.
• Conduct product demonstrations appropriate to the assignment.
• Visit job sites to provide technical guidance on product selection, application, and installation.
• Evaluate reported performance concerns and installation conditions within authority.
• Gather information including photos, product identification, installation methods, and site observations.
• Document findings objectively and distinguish facts from assumptions.
• Refer matters needing further testing or management review to appropriate personnel.
• Communicate recommendations consistent with current guidance.

Skills

Flooring install

Technical support

Product knowledge

Customer communication

Documentation

Territory travel

Job description

Shoreline Flooring Supplies in Florida seeks a Technical Services Representative to educate customers, assist with installation, and provide field technical support to distributors, store personnel, contractors, installers and customers. You will visit job sites, deliver training, review product data, document findings, and coordinate with sales and operations.

A background in flooring systems and strong problem-solving are required.