Field Tech Services Consultant – Revenue Impact

Daley And Associates, LLC; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Daley And Associates, LLC is seeking a Technical Client Services Associate in New York City to manage critical customer relationships and drive operational excellence. This role requires a technical degree and 2+ years of experience in field service or sales engineering. Responsibilities include leading on-site engagements, training clients, and partnering with engineering teams. The position offers a salary range of $80,000 to $100,000, with local travel requirements. Ideal candidates thrive in dynamic environments and communicate effectively.

Qualifications

• 2+ years in technical field service, sales engineering, or equipment training.
• Proven track record in field service, technical consulting, or sales engineering.
• Strong mechanical and systems intuition within industrial or battery-powered equipment.

Responsibilities

• Lead on-site engagements across warehouse and operational environments.
• Act as the face of technical expertise, advising stakeholders.
• Identify and capture revenue opportunities through parts, upgrades, and service.
• Deliver high-quality training and ensure adoption of best practices.
• Partner with internal engineering and support teams.

Skills

Technical consulting

Field service

Sales engineering

Customer communication

Problem solving

Education

Technical degree (mechanical, electrical, industrial) or equivalent experience

Job description

Daley And Associates, LLC is seeking a Technical Client Services Associate in New York City to manage critical customer relationships and drive operational excellence. This role requires a technical degree and 2+ years of experience in field service or sales engineering. Responsibilities include leading on-site engagements, training clients, and partnering with engineering teams. The position offers a salary range of $80,000 to $100,000, with local travel requirements. Ideal candidates thrive in dynamic environments and communicate effectively.